SAP Senior Technical Consultant FSM Job in Miami, Florida

Requisition ID: 200812

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Senior Technical Consultant FSM

ABOUT SAP Coresystesm

Coresystems – now part of SAP – is a field service software company helping mid- and large enterprises manage field services. Our solution brings together the right data at the right moment to delight customers and drive business results - all delivered in the cloud to any mobile device with artificial intelligence in real-time. We’re transforming field service with cutting edge technology to help companies create perfect service moments and delight customers.

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

THE ROLE

We are looking for a passionate Senior Technical Consultant to join our team in Miami/Florida to implement client focused features for the Coresystems Field Service Management (FSM) Crowd solution. The ideal candidate should bring a positive, independent, can-do attitude coupled with a proven track record as well as a drive to innovate digital transformation in FSM and Crowd sourcing solutions.

CURIOUS ABOUT THE DAY-TO-DAY?

  • Configure / Script / Setup / Develop solution according specification of solution consultant

  • Updates the documentation with the as-is implementation details

  • Designs and delivers end-user training programs, both remotely and on-site

  • Read all the documents and understand what needs to be tested

  • Based on the information procured in the above step decide how it is to be tested

  • Develop test cases (manual / automated)

  • Test the use cases and customization/configurations properly

  • Has an end-to-end service process view and considers resulting requirements in FSM

  • Guides customer's IT Department or involved 3rd party providers in integration topics

  • Execute all the test case and report defects, define severity and priority for each defect

  • Carry out regression testing every time when changes are made to the code to fix defect

  • Use the business rules collection to share results

  • Use Slack to spread useful configuration / hints

  • Fast closing of tasks and sharing interesting solutions with other team members

  • Update the project manager regularly about the work status and report work progress in JIRA

YOU HAVE/ARE

  • Degree in Computer Science or Computer Information Systems

  • Minimum 5 years of working experience in that area

  • Reporting: JasperReports

  • Checklists: Form Builder (FSM specific Checklist Designer)

  • API: RestAPI, JSON (FSM specific API)

  • JavaScript, (Plus: AngularJS, NodeJS, Jasmine, TypeScript)

  • SQL

  • Experience in Master Data Management

  • Process data migration

  • Knowledge in both manual and automated testing

  • Ability to define test cases

Experience with scrum methodologies

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: C at mailto:Careers@sap.com areers@sap.com at mailto:Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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