Experience Inc. Jobs

Job Information

Nuance Project Manager – Benelux in Merelbeke, Belgium

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.

Nuance Communications - Healthcare

Nuance is a global Software organisation specialising in Speech Recognition that harnesses the power of A.I. and Machine Learning. Our Healthcare Speech Recognition products are award winning solutions that help Doctors, Physicians and Medical professionals to save time and therefore give greater care to their patients.

Our Benelux region has an exciting opportunity for a dynamic and proactive candidate Project Manager / Service Manager - you will be client facing and work with Benelux end customers and partners, driving Pre Sales, professional services, and customer success activities for our Healthcare product portfolio with a focus on Dragon Medical Direct.

N:B Remote working role


Number of Years of Work Experience: 8+

Responsibilities: The Project Manager / Service Manager's responsibilities include but are not limited to the following:

  • Manage and maintain a professional business relationship with assigned customer or partner accounts through regular communication, on-site meetings and executive briefings.

  • Lead and drive deployment of the Nuance software within the customer’s or partner’s environment

  • Provide proactive technical guidance to drive adoption of Nuance products

  • Drive best practices and minimize the probability of operational issues occurring across our strategic customers

  • Track & manage any assigned actions for the customer or partner and ensure that they receive high quality support from all departments within the organization.

  • Work closely with other departments & functions within the organization to ensure that clear and concise communication is managed for the customer.

  • Ensure that relevant customer information is continuously communicated to other departments, and ensure that the customer receives documented updates in a timely manner.

  • Travel of up to 25% will be required.

  • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.

You should have skillls in the following:

  • Strong methodology-knowledge (project management, project portfolio management),

  • Strong conceptual thinking and analytical skills to understand complex situations and problems and to develop suitable concepts and solutions accordingly

  • Hands-on experience with management of larger, more complex IT projects

  • Able to work independently

  • Focused on delivering according to planning

  • Able to discuss with IT people, IT architects (deepest details), Business leads (concepts, user interfaces), suppliers (vendor management) and IT management (planning, risks, issues)

  • High level of initiative and persistence

  • Able to adapt quickly and to absorb the current landscape fast.

  • Good communicator – Ability to translate technical topics into clear business language

  • Willingness to work in an international context

  • Native level of Dutch, very good English language skills

Preferred Skills:

  • Knowledge of Healthcare IT market (solutions like EHR, RIS/PACS, etc., working in hospital environments).

  • Experience in Configuration, deployments and Implementations - desirable.

  • French language

Education: Ideally educated in computer science or engineering (e.g. masters / bachelor/graduate university degree)

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.

ID: 1-40679

External Company URL: http://www.nuance.com/

Remote: Yes