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Popeyes Louisiana Kitchen, Inc Restaurant General Manager in Memphis, Tennessee


Job Title:

Restaurant General Manager


Popeyes - 209111

Job Summary:

The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on Guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RGM leads the restaurant management team and oversees the financial controls, operations, people development, Guest service and BKC compliance within the restaurant across all shifts. An RGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers. This position interacts with restaurant team members, restaurant management, DM’s, customers, members of the field operations team and outside vendors.

Auto req ID:


Job Code:

60000125 BK Restaurant Manager (RM-U8)

Address Line 1:

3660 Austin Peay Hwy


United States



Essential Responsibilities:

Directs efficient and accurate preparation and sale of products to maximize Guest satisfaction; Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards; Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings; Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers; Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures; Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results; Enforces compliance with government regulations, employment laws, food safety, BKC Security, operations, and BKC policies and procedures relating to all restaurant activities; Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent; Available to work evenings, weekends and holidays; Prompt and regular attendance for assigned shifts, meetings and trainings

Zip Code:




Equal Opportunity Employer:

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.