Riviana Foods Production Supervisor (Packaging) in Memphis, Tennessee

Role Overview

The Package Supervisor is responsible for a determined number of hourly personnel working in one or more packaging departments. The supervisor is focused mainly on the daily operation of the department to assure that it operates in the most efficient manner with the highest standards of safety, sanitation and quality.

Principle Responsibilities

  • Daily assignment and movement of personnel on production lines to effectively use and/or remove labor as production requirements dictate. Maintain a constant and effective level of communications with Scheduling Supervisor, Packaging Manager, Maintenance Supervisor and production labor force.

  • Communicate throughout the day with Scheduling Supervisor concerning status of assigned packaging lines and upcoming requirements.

  • Coordinate packaging supply requirements for assigned lines with Warehouse Manager Supply Warehouse Supervisor, Scheduling Supervisor and Supply Operator.

  • Accurate tracking and documentation for labor and time attendance system.

  • Maintain daily shift log for labor and machine utilization reporting and analysis.

  • Negotiate labor problem resolutions with Union Steward and Packaging Manager.

  • Direct and train personnel on specific line duties, and responsibilities to achieve and maintain proficiency for all job functions. Participate in coordinating and directing standard operating line adjustments and troubleshooting with line operators (i.e. code dates, glue adjustments, rail adjustments, limited changeovers, etc.).

  • Direct and train personnel on safety procedures involving specific job duties as well as general plant safety guidelines.

  • Maintain strict Sanitation GMP and HACCP procedures and guidelines for assigned areas. Responsible for proper documentation of Master Sanitation Schedules, Food Incident Reports, Magnet Log and other related administrative requirements.

  • Oversee rice transfer from Clean Rice Department in order to maintain adequate rice supply for packaging schedule.

  • Coordinate with Maintenance Supervisor to ready machinery for scheduled requirements.

  • Notifies Maintenance Supervisor, Packaging Manager and Scheduling Supervisor of major machine malfunctions and coordinates the required maintenance with Maintenance Supervisor.

  • Compile daily packaging reports (Production & Downtime data) and submit to Packaging Manager per defined time parameters.

  • Monitor product quality (i.e., rice, ingredients, packaging, weight control, etc.).Involves constant communication with QC personnel and line operators.

  • Communicate company policy and procedures. Issue disciplinary action for policy non-compliance (i.e. safety procedures, attendance, work rules, job performance, etc.).

  • Fill in for absent supervisory personnel as directed by the Packaging Manager.

  • Conduct safety meetings with employees.



  • A minimum of 2 years' supervisory experience is required, ideally in a manufacturing facility. This experience should encompass working under OSHA parameters, high quality orientation and a strong working relationship with all levels of the organization to foster a highly engaged workforce.

Key Attributes for Success

  • Good interpersonal and communication skills.

  • Demonstrate good mechanical aptitude.

  • Speak, read, and write English proficiently.

  • Ability to give direction and provide leadership to team.

  • Perform math calculations of addition, subtraction, multiplication and division and understand ratios, timing and speed relationships of equipment.

  • Ability to work independently and exercise good judgment in decision making.

  • Ability to climb and work at heights in excess of 100 feet.

  • Strength and ability to lift and handle objects weighing 50 lbs.

  • Ability to work from various positions such as stooping, sitting, bending, etc.

  • Eyesight corrected or natural must be sufficient to work safely in daylight or dimly lit conditions and read blueprints or other documents.

  • Hearing corrected or natural must be sufficient to work safely.

  • Must be able to speak loudly and clearly enough to be heard over normal plant background noise.

Work Variables - Must

  • Work scheduled shifts, which may be 1st, 2nd and 3rd.

  • Respond to emergency callouts.

  • Work unscheduled shifts and weekends with minimum notice to cover for absent personnel and accommodate fluctuating manufacturing requirements.

  • High exposure to noise and seasonal, moderate exposure to heat/cold.


  • Health Insurance-available Immediately

  • Dental Plan

  • Vision Plan

  • Group Life/AD&D Plan

  • Supplemental Life/A&D Plan

  • Paid Holidays

  • Vacation (begins accruing immediately)

  • PTO

  • 401K Plan-55% company match up to 6%

  • Short-term disability