Freddie Mac SF Sales Sr in McLean, Virginia
McLean, VA 4
Full Time/Part Time:
The Sales Senior role is an outside sales opportunity within our Single Family, Sales & Relationship Management organization. The Single-Family Sales Senior is responsible for business development and management of new and existing customer relationships. The role requires a keen focus on leading and promoting activities that impact the customer experience, with the objective of increasing and sustaining customer satisfaction. The Single-Family Sales Senior will manage the Northeast (New England and New York territories, primarily.
Your work falls into two primary categories :
Develop a deep and thorough understanding of the customers' business models and strategies to develop and integrate a pro-active approach to optimizing the value of the relationship to both Freddie Mac and the customer.
Regularly engage with internal management across all levels in customer base.
Develop and maintain strategic account plans for top opportunity customers.
Communicates effectively and coordinates cross-functional resources to optimize achievement of potentially disparate objectives (market share, credit quality metrics, affordable housing, profitability etc.).
Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines
Sales and customer service:
Lead, guide and direct the sales support team members to understand and address the customer needs and issues, establishing accountabilities and appropriate timelines for fulfillment.
Develop and implement a territory plan to include face-to-face meeting frequency standards, support team engagement, and meetings with Freddie Mac management (as appropriate).
Influence account level outcomes and convert to best practices where appropriates.
Comply with internal reporting requirements, sales processes and standards, and communication of results.
Work Location Zip Code:
SF Office of the Client
Typically 8+ years of relevant sales experience in the primary and secondary market
Bachelor degree in Business Management, Finance, or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired
Demonstrated ability to display leadership
Primary understanding of the secondary mortgage market and competency related to economics of mortgage banking
Must be willing to travel 35% of the time primarily the Northeast
Key to success in this role
Strong written and verbal communication skills
Can handle competing priorities successfully
Ability to use data and metrics to formulate and flex communications
Strong presentation skills
Quota-driven and metrics-oriented
Top 3 Personal Competencies to possess
Customer Focus- Engage customers and seek feedback to enhance customer outcomes
Drive for Execution- Treat obstacles as challenges to overcome, not excuses
Partnership – Build trust and strong partnerships through my own and team’s actions
Work Location City:
Single Family Sales Senior
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.
Work Location State:
Customer Service & Sales