South Shore Bank Float Personal Banking Advisor in Massachusetts
FLOAT PERSONAL BANKING ADVISOR
Performs a variety of branch duties in accordance with regulatory and security guidelines. Generates new business through educating and cross selling products and services. Assists Personal Banking Manager in all aspects of branch operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assists customers by telephone or in person with new account services including additions or changes in customer accounts. Actively cross sells all bank products.
Fills out contract forms, determines charges or fees for service requested, collects deposits, prepares change of address records, and proper disclosure forms.
Responsible for opening/closing the branch.
Remain educated on all bank products, services and technology offered by the bank.
Adapts quickly to the changing technology.
Increase consumer awareness of the technology available to them through our products and services.
Educate customers on the use of technology and provide instruction/demonstration on how to properly use the technology for their benefit.
Solve customer complaints, questions or problems.
Assists in all branch supervisory functions including branch settlement, teller balancing, ATM settlement.
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances.
Authorized to sign Bank Checks
Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
Places holds on accounts for uncollected funds
Responds to audit reviews and helps complete branch monthly audit reports.
Allows customers access to safe deposit boxes, following specified procedures.
Monitors and reviews financial institution's security procedures and control access to vault.
Assist in maintaining all dual control logs.
Uses supervisory authority in support of teller transactions.
Ensure the security and safety of all employees.
Respond to after hour alarm calls.
Other duties as assigned.
Supervisor authority appropriate to level assigned.
Represents the bank in community related activities.
Attends educational programs/seminars related to banking.
Back up to Personal Banking Manager as needed.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Experience with electronic delivery channels including Internet Banking, Mobile Banking/Mobile Deposit, eStatements, Bill Pay, etc. is preferred.
South Shore Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
External Company URL: www.southshorebank.com