Kelly Services Director, IT Infrastructure in Marina Del Rey, California

IT Managing Director - Direct Hire

Information Technology Infrastructure

Location - Marina del Rey, California

Company seeks a Managing Director, Information Infrastructure. The Managing Director provides the vision and leadership in information technology necessary to advance the Institute’s research mission and direction. Oversees strategic planning processes and policy development that enhances IPC’s role as both partner and service provider to the Institute’s research, technical, and administrative staff. Provides broad leadership to create reliable, responsive, innovative, and secure IT services and capabilities for the internal community, using modern best practices for managing and meeting user needs. Provides leadership regarding migration to next-generation services and support models, focusing on forward-looking innovation as a path to high-quality user services in support of internal as an institution. Oversees and prioritizes key initiatives and manages IT group staff, including definition of responsibilities, measures, timelines, resources, and communications with stakeholders. Develops a strong internal staff culture of excellence through continuous training, high expectations, and effective organizational structures. Develops and builds on strong ties to peers and colleagues in the department, and broader communities, as a vehicle to ensure best practices and recognize innovative IT and research opportunities for the Institute. As needed, assists in day-to-day production issues, acting as an escalation point to resolve urgent and/or complex user issues, and manage user expectations. Reports to the organization Executive Director.


  • Oversees strategic planning processes and policy development that enhances organization’s IT group as a partner and service provider to the Institute. Creates strategic plans and develops processes to ensure appropriate monitoring and follow-up. Implements new strategic plans, directions and performance metrics. Plans new IT group initiatives to gain efficiencies and improve communications. Communicates planning, assumptions and guidelines. Gathers multiple inputs and integrates diverse requirements and objectives of the larger organization community. Sets goals, establishes priorities, allocates resources, develops concepts and approaches, reviews projects progress and results.

  • Serves as a key architect for organizational changes required to achieve goals. Continuously evaluates IT group organizational mission, approaches and structures in light of larger Institute objectives. Develops strategies and plans to position and maintain the group as a world-class research IT organization in light of continuously changing needs and technology trends.

  • Develops and maintains an in-depth knowledge of organization’s mission, strategic research directions and research computing and cyber-infrastructure activities and requirements. Interacts with organization research faculty and staff to develop joint research activities and facilitate forward-looking projects. Participates in, and as appropriate may lead, research proposals to external sponsors.

  • Directly or indirectly manages all IT group staff. Determines staffing needs based on goals and objectives of unit. Oversees staff hiring, education, training, supervision, and deployment to develop and maintain a quality organization of technically sophisticated and service-oriented staff. Determines and/or recommends group hiring and salary administration including raises, promotions and reclassifications. Approves/disapproves all work guidance actions within the IT group. Approves professional development activities.

  • Develops and builds on strong ties to peers and colleagues in the organization and broader communities. Engages with IT, research, and research infrastructure communities at the national and international level, as a vehicle to represent the Institute in these communities and to identify innovative IT practices and research opportunities of value to the organization. As appropriate, attends and participates in leading regional and national conferences.â?¨

  • Manages IT group budget, including capital and operating expenses. Develops capital spending plans. Balances near-term and long-term requirements, goals, and objectives, to provide sustainable, continually updated and modernized services to the internal community.

  • Oversees and prioritizes key IT group initiatives, including concrete definition, staff responsibilities, progress measures, timelines, resource allocations, and communications with stakeholders.

  • Establishes project management methods and policies to ensure adequate monitoring and completion of IT group projects on-schedule and within budget.

  • Manages IT group vendor relationships and contract negotiations.

  • As needed, assists in day-to-day production issues and acts as escalation point to resolve urgent and/or complex user issues.

  • Maintains currency with, understands, and ensures compliance with applicable university policies and procedures, and with applicable local, state and federal laws and regulations.

  • Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with university Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.


Minimum Education: Bachelor’s degree; Advanced degree preferred.

Minimum Experience: 6 years

Minimum field of expertise

Strong policy and technical background, with understanding of current IT architectures and technology, including server virtualization, cloud and hybrid infrastructure, disaster resistant infrastructure, mobile devices, high performance and data intensive computer infrastructure. Directly related management experience in a university environment. Demonstrated leadership in planning and organizing. Thorough knowledge of management principles, technical and architectural directions, policy development, and outreach and partnership in a complex organization. Exceptional interpersonal skills. Outstanding oral and written communication skills.

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career


AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.