Fairview Health Services RN Triage Clinic in Maplewood, Minnesota


The Triage Clinic RN collects information regarding a callers/patients concerns, medical history and description of symptoms via the telephone using the nursing process. Uses symptom-based protocols to systematically assess and address the patient’s needs. Prioritizes calls based on the urgency of the patient’s needs. Provides patient education via the telephone. Carries out assigned nursing tasks and medical orders as delegated by providers or designee to support patient care.

Responsibilities/Job Description

  • Provides telephone triage by assessing patient's symptoms and carries out follow up plan.

  • Initiates systematic assessment of patient health status, history and needs.

  • Processes prescription refill requests promptly and accurately.

  • Promotes and demonstrates understanding of high quality patient care in the ambulatory care setting.

  • Triage patient problems and direct care appropriately.

  • Assists with laboratory, x-ray, EKG, procedures, and treatments as directed by clinician.

  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.

  • Actively participates in creating and implementing improvements.Performs other responsibilities as needed/assigned.



  • Associate’s Degree in Nursing

  • Registered Nurse with MN Board of Nursing

  • Registered Nurse with WI Boarding of Nursing

  • Basic Life Support


  • Bachelor's Degree in Nursing

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2018-27659

Profession Nursing (RN/LPN)

Speciality Nursing-Clinics/Urgent Care/Walk-In-Care

Location HealthEast Clinic and Specialty Center-Maplewood

Shift day

Hours per 2 weeks 80

Department ENT Care