Proto Labs, Inc. Account Manager in Maple Plain, Minnesota
Position Overview: An Account Manager s primary responsibility is to grow revenues through proactive outbound phone calls to new customer contacts, as well as existing customer contacts who have been customers for greater than 12 months. A key responsibility of the role is to understand the customer s project development cycles and timing phone follow-up to ensure we secure the business. Specific Duties Include: Grow revenues of a customer account base of 100+ companies through proactive sales activities. Prospect, identify, generate interest, target new contacts within customer base, prove value and close business opportunities This will make up 80% of the daily activities. Develop/maintain strong relationships with senior level key decision makers. This will typically be engineers and engineering management but may include executive management. Serve as key contact person for leads, prospects and customers on all pre-sales activities Achieve/Exceed revenue goals Meet or exceed outbound call and transition and close rate metrics Manage interactions within company to assure quality service of accounts Communicate and leverage key constituents to secure and retain business Maintain complete and comprehensive information in databases Timely submission of requested account plans, forecasts etc. Minimum Qualifications: 2+ years of proven business to business sales experience Ability to expedite sales cycle by relating conceptually with decision makers Proven professional business correspondence and relationship building skills Independent, dependable, resourceful and self-motivated Confident verbal and written communication skills, across different levels of business professionals Effectively manage multiple tasks without losing sight of objectives Demonstrate sound business judgment Capable of questioning in an effective manner to understand customer needs. Ability to work successfully in a team environment MS Word, Excel, and PowerPoint Strong comfort level with technology Education Requirements: Four year degree preferred or equivalent experience All Proto Labs facilities in the United States are ITAR-compliant operations. Due to ITAR regulations, Proto Labs is only able to employ U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire. Proto Labs, Inc. is an Affirmative Action / Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.