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HMSHost Cocktail Server in MANCHESTER, New Hampshire

Cocktail Server

MANCHESTER, NH

Job Description

Summary: The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements. Essential Functions:  Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs  Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc  Presents check for payment and provides change as needed  Follows HMSHost customer service, adult beverage and cash handling policies and procedures  Keeps station clean, sets up and takes down station tables appropriately

Requirements

Minimum Qualifications, Knowledge, Skills, and Work Environment:  Must meet state minimum age for serving alcoholic beverages  Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred  Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner  Requires the ability to lift and/or move up to 20 lbs  Requires the ability to walk, bend, twist, and stand to perform normal job functions  Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers  Frequently immerses hands in water and water diluted with chemical solutions

Additional Information

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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