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Anthem, Inc Total Health Clinical Account Director Sr - West Region - PS21915 in Los Angeles, California

Total Health Clinical Account Director Sr - West Region - PS21915

Location: California, United States

Requisition #: PS21915

Post Date: Jun 06, 2019

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve atone of America's leading health benefits companies and a Fortune Top 50 Company.

Total Health Clinical Account Director Sr - West Region - PS21915 (National Accounts)

Location : The position supports the West Region: California, Colorado, Nevada. The selected candidate will need to work daily from the office in one of these states. The specific location for each office can be found on our website.

Responsible for driving the successful deployment of total health/clinical strategies and tactics for large and complex Anthem National Account (ANA) clients which result in improved health, enhanced consumer experience, management of costs and improved productivity. Serves as lead subject matter expert and contributes to the sales/expansion of services that meet the clients’ needs. Leads and coordinates population health/clinical account management team members. Serves as the primary liaison between and among key partners serving the ANA clients to address and resolve client-specific issues and drive systemic improvements related to population health and clinical solutions; network management; reporting and analytics; implementations; and administration. Primary duties may include, but are not limited to:

  • Delivers strategic, consultative clinical support to clients and Plan sales/account management teams in partnership with Account Executives, Behavioral Health, Pharmacy and Network teams.

  • Directs the analysis of comprehensive data, client business priorities, and workforce health issues to determine current state population health/clinical risks, opportunities and financial impact to each client.

  • Identifies client specific issues including gaps, trends and opportunities and delivers data driven solutions.

  • Builds relationships with brokers, consultants, industry experts and decision makers. Becomes a trusted advisor.

  • Leads the consistent and effective articulation of a compelling story to our clients and prospects regarding Anthem's value as a total population health partner by leveraging our data and analytics.

  • Works directly with matrix partners to drive operational performance.

  • Responsible for supporting new business development in direct client-facing sales opportunities as well as with existing clients to expand Anthem's business. Partners with Clinical Operations to further continuous improvement and operational excellence.

  • Participates in ANA enterprise-wide initiatives to drive continuous improvement of existing solutions and to develop new solutions that address either the delivery of or the evaluation of these solutions. Leads projects and/or initiatives.

  • Mentors, coaches and trains team members.

Requires BA/BS in nursing or other health related field; 10 years of experience in account management, consulting, client reporting and analytics, clinical operations, business management; 5 years leadership experience; or any combination of education and experience which would provide an equivalent background. MA/MS or other advanced degree in health related field and/or business administration preferred.

Must Have:

  • 5 years background and knowledge in Total Population Health Account management background in health related field with experience in sales or account management.

  • Experience in analyzing and/or interpreting client data.

  • Client facing experience in presenting data and insights as well as in developing/strengthening clients relationships.

  • Travel up to 30% within the region.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.