IQVIA Key Account Manager, Commercial Life Science Solutions in London, United Kingdom
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Key Account Manager, Commercial Life Science Solutions
Contract type: Permanent
Job Family : Sales
IQVIA is looking for a Key Account Manager to drive new business with a designated portfolio of accounts in the UK
We are in an exciting phase of further developing the UKI business; continuing the transition from an established data provider in the healthcare industry, to partnering with our clients in order to provide end to end solutions that significantly add value to their business. We do this through our deep understanding of the industry and developing intimate knowledge of our clients.
A successful Key Account Manager within IQVIA will lead new and thought provoking discussions to challenge status quo and ultimately provide innovative solutions that address our clients’ key business challenges.
They must have a good appreciation of the IQVIA core, our offerings and strong internal network to pull end to end solutions together. Increasingly these engagements should be larger, more complex and longer term to underpin the relationship and value we bring to our clients. In addition to the tactical short term plays which are key to a succecssull sales performance
Lead Business Development and Account Management within multiple designated clients, delivering revenue targets in line with the IQVIA Global, NEMESA and UK strategy. Client portfolio value between $5-$10m. Through gaining an intimate knowledge of the client and challenging with innovation and ideas, develop and close opportunities to provide end-to-end solutions, growing the size/duration/value of sales over time
Develop and maintain a deep understanding of the healthcare industry to maximize value we can offer to clients by offering industry-wide insights
Develop a good understanding of the breadth of IQVIA capabilities to maximize ability to grow accounts
Ensure clients are getting maximum value from existing services to which they subscribe, which includes:
Liaising with the client to agree and define requirements
Conducting regular business and service reviews with clients and internal teams
Work with clients and internal IQVIA teams to lead and drive client satisfaction with IQVIA services to underpin propensity for repeat, up-sell opportunities, positive referrals etc
Work collaboratively with IQVIA colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients. Work closely with colleagues to pull together successful, complex solutions for clients.
Methodical completion of underpinning sales activities (eg account planning, financial reporting, opportunity management etc)
Education, skills and experience required
Graduate caliber – minimum grade 2.1 or equivalent
Experience of account management for a group of clients valued at between $5m-$10m
Proven track record of managing a balanced pipeline of short term tactical opportunities to long term strategic engagements
Evidence of a successful record of solution selling across a diverse portfolio of capabilities
Able to develop a network of senior and middle management contacts to build long lasting trusted partnerships
Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing)
Able to create strategic and tactical customer plans
Strong understanding of financial reporting/forecasting and sales opportunity management
Either knowledge of the healthcare sector or experience of successfully moving into a new market sector
Excellent written and verbal communication skills with proven ability to interpret and present complex concepts
Competent in the use of Microsoft office, to deliver professional client communications including Word, PowerPoint and Excel
Proactive and accountable with the aim to always drive positive client satisfaction
Self-motivated, problem solve who is driven to succeed
Strategic thinker with a solution focus, combined with ability to execute tactically
Ability to develop strong internal relationships and to work collaboratively to pull together client engagements and delivery of projects
You will need to be eligibility to work in the UK/EU without sponsorship.
Fluency in English (spoken and written); strong written English with excellent interpersonal and verbal communication skills.
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.
Forge a career with greater purpose, make an impact, and never stop learning.
At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.
Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.
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