Staples Inside Account Manager (Quill) in Lincolnshire, Illinois

Description

Take your Sales Career to the next level! At Quill.com, we are growing our Inside Account Management Team, and we want you to be part of it. As an Inside Account Manager, you will build and maintain relationships with our largest and most loyal customers, identify and present holistic business solutions, manage a growing book of business, and provide a superior customer engagement.

Quill.com is a Chicagoland e-Commerce company, founded in 1956 with an annual revenue exceeding $1.2 Billion. We strive for an effortless and friendly customer experience and place our customers at the forefront in all that we do. At Quill.com we offer an assortment of more than 1,000,000 products to support a multitude of business needs.

In 1998, Quill.com proudly became part of Staples, Inc. We have maintained our original small-company feel and have the added benefits and support of a major corporation. Quill.com is located in Lincolnshire, 40 minutes north of Chicago, just off I-94, and is home to over 500+ associates.

If you have a passion for sales and customer relationship management, we invite you to apply to join our team!

We offer:

  • Competitive base salary and uncapped monthly commission plan

  • Ability to earn additional contest spiffs, quarterly bonus and, yearly President’s Club awards trip

  • Onsite Learning and Development team that provides continuous professional development

  • Your own book of business with our largest and most loyal customers

  • Growth opportunities - we are a promote from within organization!

  • Extensive Benefits package along with Staples Perks at Works Benefits with over 30,000 employee offers: https://careers.staples.com/page/show/benefits

  • Ability to earn 14 Vacation days, 5 sick days, and 6 observed holidays (prorated for first year)

  • High energy, fun working environment!

Key Responsibilities:

  • Be the primary point of contact and build long-term relationships with customers

  • Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins

  • Help customers through email, phone, and present annual business reviews online

  • Develop a trusted advisor relationship with key accounts and their affiliated offsites

  • Effectively manage your book of business through productivity and pipeline management

  • Collaborate with internal business partners.

  • Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

Qualifications

Requirements

  • Demonstrated ability to communicate, present and influence

  • Excellent verbal and written communications skills

  • Self-motivated and able to thrive in a results-driven environment

  • Natural relationship builder with integrity and reliability

  • Ability to prioritize among competing tasks

  • Critical thinking and problem-solving skills

  • Strong time management and organization skills

  • High School Diploma or G.E.D

Preferred

  • Proven account management or other relevant experience

  • Bachelors Degree

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.