Carluccio's Wait Team Member in Leicester, United Kingdom

Wait Team Member

As a member of the Carluccio’s Wait team, we want you to devote your time & attention to delivering extraordinary guest experiences. All of our team members work together & never use the phrase ‘that’s not my job’. Whether a guest is browsing in our deli, ordering a coffee at the bar or has just sat down for a 3 course meal, your role is to create the extraordinary each & every time.

Joining us as a Wait Team Member you become part of our famiglia & will help us ensure that all of our guests have a memorable experience and become friends for life.

To work with our restaurants, supporting & delighting our guests we ask that our team members have the following skills & behaviours as we are always willing to train & develop your additional skills as your grow with us.

  • A good grasp of the English language, able to communicate politely to our guests

  • Actively able to listen to your fellow team & take instruction

  • Focused on delivering the very best service, time & time again

  • Be enthusiastic & passionate for our products & the service your provide

  • As a team player you never say 'that's not my job', we all work together

  • Able to work at pace whilst multi-tasking to maintain the highest quality service

  • Willing to learn, develop & go above & beyond

  • You understand the subtle ways to adapt to your guests needs & your charisma & confidence is naturally authentic

You will receive support, training & development opportunities from the moment you start, helping to build you to become an Italian expert. Be curious to sample the best Italian ingredients, wine & products from the many regions of Italy

  • Competitive National Minimum Wage & National Living Wage (dependant on age & experience)

  • Share of service charge & gratuities

  • Potential to earn cash gratuities

  • Level 2 Guest Service Apprenticeship available

  • Training & development courses

  • Drinks Specialist training

  • Holidays pro rata

  • Free uniform

  • Discounted food on shift

  • Team parties & competitions

  • Flexible working opportunities

  • Clear career development path & progression

  • Pension Scheme

  • 50% discount when you dine in the restaurants

  • 20% discount when you shop in our deli

  • Refer a friend scheme

  • & much more

Your next steps could see you cross train or develop into a Team Leader & even on to an Assistant Manager or beyond. What are you waiting for, start your career as a Carluccio's Wait Team Member now!