Georgia Employer INSIDE SALES ADMINISTRATOR in Lawrenceville, Georgia
Elma Electronic Inc. is the recognized leader in high quality component and systems manufacturing. We are a global company that designs and manufactures solutions for electronic packaging. Our continued growth has created an excellent opportunity for you to join our team of professionals.We are currently seeking an Inside Sales Administrator in our Lawrenceville, GA office. The ideal candidate will have experience within a manufacturing company and possess a passion to serve customers, a strong work ethic, and a commitment to excellence. This is a hands-on position with regular customer contact via telephone and email.Primary Responsibilities:Answering Customer Calls/Customer Interface and taking Customer OrdersInputting customer orders into the ERP System and updating customers on the status of their ordersReviewing Customer orders to ensure they meet Elma StandardsInterface and assist Regional Sales ManagersWill be cross trained on both Elma and Optima/Stantron ERP SystemsBasic RMA tasks (sending out replacement shipments, filling out RMA form)Quoting of Standard Parts; understanding the invoicing for both Optima/Stantron and ElmaQualifications:Must possess Computer SkillsERP System Experience preferredMS Office experience requiredMust be able to maintain a professional and calm demeanorMust possess meticulous attention to detail and be able to multi taskMust possess strong collaborative skills with both internal and external customersMust be able to review legally binding documents (i.e. terms and conditions) for accuracyExperience in a high tech company in a sales support/customer service capacity is desiredELMA Electronic Inc. is proud of our diversity and equal employment opportunity practices. We are an EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.