House of Blues Security - Door Host - Foundation Room in Las Vegas, Nevada
Position Title: Security Officer
Department: Foundation Room
Reports To: Security Director
FLSA Status: Non-Exempt
Greet, bid farewell and thank every guest
Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.
Operate lifts for guests requiring assistance
Respond to guest inquiries and requests
Ensure guest safety
Prevent and resolve altercations among guests
Deal with disruptive guests and, if necessary, see that they leave the premises
Lead guests and other employees in emergency evacuation procedures and provide assistance
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)
Prevent guests without proper identification from entering the premises
Enforce House policy regarding photos/videos/recording devices
Safeguard against theft
Communicate with artists regarding needs and/or requests
Protect the privacy of artists
Ensure the proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs.
Assist with Private and Special Events
Maintain necessary communications with all departments
Communicate with radios (all door staff and management should remain in constant contact throughout shift)
Ability to work late hours
Must be a team player
Understand guest service
Must be 21 years of age or older
Must be able to obtain a non gaming (Sheriff’s card)
Must be able to obtain an alcohol awareness card
Previous experience in security or crowd control
Experience in customer service in a face to face environment.
Physical Demands / Working Environment:
Working environment is very fast-paced
May require standing for extended periods of time
May require light lifting / moving of items from time to time
Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.