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Fiserv Director, Communications, Open Solutions in Lansing, Michigan

Position Description

This position can work remotely anywhere in the United States. The preferred location would be in the Alpharetta, GA, Brookfield, WI, Glastonbury, CT or Chicago, IL area.

What does a great Director, Communications do?

You will be responsible for the development, integration, and execution of internal, external and incident communications for the Open Solutions business unit. As our communications leader, you will work closely with senior leadership on executive communications including town halls, conference speeches and media interviews.

As a Director, Communications, you can look forward to:

  • Collaborating with other communications and marketing professionals from across the organization.

  • Leading all product focused public relations efforts including press releases, bylines, trade media and blogs.

  • Focusing on efforts that are aligned to Product Management, Account Management and Sales in achieving annual quota attainment through development of case studies, collateral, testimonial videos, client newsletter and PR.

You’re the kind of person who:

Has professional experience writing for blogs, conference presentations, and press releases. You are looking for an opportunity to manage public relations communications and also marketing activities. You are passionate about the opportunity work with banks and credit unions on communications. Does this sound like you? If so, this could be your next opportunity.

Basic qualifications for consideration:

  • Minimum 7 years of experience in marketing, communications, or public relations

  • Experience developing creative communications plans across channels

  • Professional experience writing for blogs, conference presentations and press releases

  • Ability to travel 15% (once every 2-3 months)

Preferred qualifications for consideration:

  • Financial services industry experience

  • Bachelor’s degree in Business, Marketing, or Communications

  • Cloud services, IT managed services/infrastructure, or cybersecurity industry experience a plus

  • Pragmatic Marketing Certification a plus

Learn more about us.

In this role you will be aligned with our Open Solutions division which offers multi-charter solutions to banking and credit union clients in a shared services model. Its flagship product, the DNA™ platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration.

In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

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