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Robert Half International Desktop Support Analyst in Lancaster, Pennsylvania

Description

If you excel at explaining intricate technical information to the non-technical user, this job could be for you. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is a long term temporary opportunity based in the Lancaster, Pennsylvania, area.

Your responsibilities in this role

  • Rectify computer problems, and suggest appropriate action/solutions

  • Offer computer desktop support in accordance with established policies and procedures

  • Communicate regularly and effectively with ticket submitters

  • Match hardware repairs with the appropriate vendors

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

Requirements

  • Proficiency in DNS

  • Solid understanding of PC desktop/workstations

  • Command of Active Directory

  • Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.40 - 19/hr

Location: Lancaster, PA

Date Posted: June 4, 2019

Employment Type: Contract

Job Reference: 03720-0010759001

Staffing Area: Technology & IT

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