Robert Half International Desktop Support Analyst in Lancaster, Pennsylvania
If you excel at explaining intricate technical information to the non-technical user, this job could be for you. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is a long term temporary opportunity based in the Lancaster, Pennsylvania, area.
Your responsibilities in this role
Rectify computer problems, and suggest appropriate action/solutions
Offer computer desktop support in accordance with established policies and procedures
Communicate regularly and effectively with ticket submitters
Match hardware repairs with the appropriate vendors
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Proficiency in DNS
Solid understanding of PC desktop/workstations
Command of Active Directory
Desktop support or related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.40 - 19/hr
Location: Lancaster, PA
Date Posted: June 4, 2019
Employment Type: Contract
Job Reference: 03720-0010759001
Staffing Area: Technology & IT
Robert Half International
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