Marshfield Clinic Appointment Coordinator in Lake Hallie, Wisconsin
Sun-Sat; 6:45 am - 8:00 pm, variable
Hours Per Week:
The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Education (For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.)
Required Education: High School diploma or equivalent.
Preferred Education: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.
Minimum Experience Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.
Preferred/Optional Experience: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.
Exclusion From Federal Programs
Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Clinic’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Additional Application Materials
You may submit your Cover Letter and Resume along with the online employment application. After submitting your application, you will have the opportunity to upload a Microsoft Word or PDF version of your Cover Letter and Resume.
Marshfield Clinic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.