Tenneco Wintel Engineer in Lake Forest, Illinois

Wintel Engineer

Tracking Code

180559-846

Job Description

The Wintel Engineer is a technical role with experience in multiple technologies for the delivery of enterprise hosting services for business and infrastructure applications. This includes server hardware, operating systems, directory services, domain name services, virtualization platforms, and tools used to manage and secure those technologies across the enterprise.

The Wintel Engineer provides expertise within IT and across the business supporting a resilient, scalable, and secure platform for delivery and management of data center and core infrastructure technologies. This position also provides technical leadership and escalation for Wintel and Client Services teams in resolving incidents, fulfilling work requests, and completing project deliverables.

This position requires travel to interact with team members and business partners as needed for project and support activities.

Essential Duties and Responsibilities:

  • Participates in the development and maintenance of technology roadmaps

  • Mentors junior team members

  • Collaborates with managed service providers used to deliver services

  • Helps to define and measure KPIs to maintain health of services

  • Participates in initiatives to evolve technologies and drive continuous improvement of services

  • Submits change requests as part of change management

  • Specifies and maintains technology standards

  • Acts as escalation point for complex issues related to areas of expertise

  • Collaborates with all areas of IT to design and implement solutions

  • Leads project planning and execution for mid-sized infrastructure projects

  • Provides technical leadership as part of cross-functional project teams

  • Develops procedures for support and maintenance of technologies for enterprise regional support teams

  • Participates in 24x7 on-call rotation for service outages and escalations

  • Participates in recovery, maintenance, and project activities outside normal business hours

Required Skills:

  • Ability to work independently with some guidance from supervisor/manager

  • Ability to effectively prioritize work for contractors, and consultants

  • Extensive experience in multiple technologies including Microsoft operating systems, Active Directory, VMware Hypervisor, HP Server Hardware, DNS, DHCP

  • Business acumen to understand impact of changes and services disruptions

  • Functional knowledge of infrastructure and application technologies and concepts and how they relate to delivery and maintenance of services such as LAN/WAN, Messaging, ADFS, Office365, Data Protection, Disaster Recovery

  • Ability to communicate complex technical concepts to non-technical audiences

  • Ability to work collaboratively with both technical and non-technical resources to design and implement solutions

  • Excellent communication and presentation skills

  • Ability to troubleshoot and repair complex technical problems with team members, customers, and vendors quickly and effectively

  • Ability to work successfully as part of a global, virtual team

Required Experience

Required Qualifications:

  • Education: 4 year University degree (BS, BA, or equivalent) in Computer Science, Engineering, or Mathematics

  • 5+ years of experience with data center technologies with a focus on Windows and VMware

  • Experience managing data center services for medium to large scale global enterprises (1,000+ servers)

  • Familiarity working with ITIL framework and processes

  • Experience overseeing quality of work performed by managed service providers, contractors, and consultants

Preferred Qualifications:

  • Microsoft Certifications a plus

  • Experience working in a global manufacturing organization a plus

We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.

Job Location

Lake Forest, Illinois, United States

Position Type

Full-Time/Regular

We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.