Robert Half International Customer Service Representative in Laguna Niguel, California
Customer Service Representative Opportunities!
OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a short term temporary-to-fulltime position in Laguna Niguel, California, this Customer Service Representative opportunity could be for you!
Your responsibilities in this role
Manage and place incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Supportive, positive attitude with a professional demeanour applied to all tasks
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Experience performing extensive research to resolve complex customer inquiries
Excellent problem solving skills in Microsoft Office applications
Ability to effectively interact, verbally and in writing
2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred
Ability to navigate multiple computer systems and applications
Strong customer service and office administrative skills
Solid understanding of customer service
Please send resumes to [email protected] for immediate consideration!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $16.00 to $18.00 per hour
Location: Laguna Niguel, CA
Date Posted: December 7, 2018
Employment Type: Temporary-to-full-time
Job Reference: 00760-0010759917
Staffing Area: Office & Administrative