Robert Half International Customer Service Representative in Laguna Niguel, California

Description

Customer Service Representative Opportunities!

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a short term temporary-to-fulltime position in Laguna Niguel, California, this Customer Service Representative opportunity could be for you!

Your responsibilities in this role

  • Manage and place incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Retrieve and oversee the sending of written business communications

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Experience performing extensive research to resolve complex customer inquiries

  • Excellent problem solving skills in Microsoft Office applications

  • Ability to effectively interact, verbally and in writing

  • 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

  • Ability to navigate multiple computer systems and applications

  • Strong customer service and office administrative skills

  • Solid understanding of customer service

Please send resumes to [email protected] for immediate consideration!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $16.00 to $18.00 per hour

Location: Laguna Niguel, CA

Date Posted: December 7, 2018

Employment Type: Temporary-to-full-time

Job Reference: 00760-0010759917

Staffing Area: Office & Administrative