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Robert Half International Customer Service Representative in KINGSTON, New York

Description

Are you looking at getting back into work? Or, maybe looking for a change in your current career? We would love to have you apply! We are currently looking to on-board candidates for the role of a Customer Service Representative. The Customer Service Representative will be working with one of our top healthcare clients in Kingston, NY. The Customer Service Representative will be working in an inbound call center setting. For more information regarding the Customer Service Representative role, please send me a copy of your updated resume to the email that is listed below. As a Customer Service Representative, you will be responsible for the following job functions:

• Candidate MUST be comfortable working on the phone for the majority of the day, as this is a heavily inbound call center based role

• Must be comfortable with de-escalating calls as needed

• Assisting with account resolution

• Verifying account and customer information

• Transferring calls to the correct specialist or department as needed

• Taking thorough call notes while on the phone and completing after call notes to ensure effective communication

• Following up with customers as needed

The client is looking to schedule phone interviews right away for this role! If you are looking for a great opportunity to get you foot in the door with a healthcare company that has ample room for growth within the role and company, don't hesitate to send in your application.

All candidates are eligible for benefits after the first 40 hours of work!

For immediate consideration, please send a copy of your updated resume to Kelsey at kelsey.lamberton@roberthalf.com

Requirements

Candidate Requirements:

-Completed High School Diploma or GED Equivalent

-Must have strong attendance and attention to detail

-Open to any kind of customer service experience

-Candidate must have strong job tenure

-Must be comfortable with working at home

-This will start as a remote role and will possibly transition to an in-office role

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.75 - $14.10 / Hourly

Location: KINGSTON, NY

Date Posted: May 22, 2020

Employment Type: Temporary

Job Reference: 04850-0011464940

Staffing Area: Office u0026 Administrative

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