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Robert Half International Help Desk Analyst I in King of Prussia, Pennsylvania

Description

You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. THIS IS A NIGHT SHIFT POSITION - HOURS 11pm - 8am located in the King of Prussia area!! For immediate consideration, please email me a copy of your updated resume - abigail.fox@rht.com!

What you get to do every single day

  • Pinpoint recurring technical issues and present solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues

  • Resolve technical help tickets submitted via phone, email, and walk-ups

  • Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Requirements

  • Comprehensive knowledge of Microsoft Windows

  • Customer service experience required

  • Working knowledge of user administration and bug fixing in a client server environment

  • Strong problem-solving skills

  • Familiarity with basic networking concepts

  • Prior experience with IT support ticketing systems

  • Experience installing and configuring operating systems, networked and local printers, and business applications

For immediate consideration, please email me a copy of your resume - abigail.fox@rht.com!

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $11.88 - 13.75/hr

Location: King of Prussia, PA

Date Posted: May 15, 2019

Employment Type: Contract

Job Reference: 03720-0010929142

Staffing Area: Technology & IT

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