Silliker, Inc. Laboratory Director in Kennewick, Washington

Title Laboratory Director EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Merieux NutriSciences welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Category Operations Description Overview This position coordinates and directs the activities of laboratory management to assure profitable and successful operations. These activities include: technical direction, quality control and assurance, safety, customer and employee relations, service/program development, cost control, and general administration. The incumbent provides technical consulting services to the client as needed. The incumbent works with the Regional Manager of Technical Services in support of sales. Job Duties Assist Division Vice President (DVP) on developing a strategic plan for the laboratory: with the management team implement this plan. Provide technical direction and supervision to laboratory personnel. Maintain work environment that encourages equal employment opportunity, employee development and communication. Monitor laboratory and administrative performance to maintain or improve operational and financial efficiencies. Develop corrective action plans to address identified deficiencies. Implement new services and markets as planned by DVP and corporate. Standardize laboratory methodology for existing and future services utilizing Silliker's Standard Operating Procedures. Ensure new methodology is implemented and tested so that all analysis activities are in compliance with quality, safety, and other applicable procedures. Establish and maintain positive relationship between key personnel and customer base. Monitor and resolve customer complaints, answer questions, and provide technical expertise when necessary. Assist customers in interpretation of laboratory data and provide related consulting. Participate in marketing, sales and customer relations programs as required by the DVP and corporate. Provide guidance and technical expertise to the client and company personnel to understand and solve their technical problems and issues. Assist client in interpretation of laboratory data and provide related consulting. Develop and maintain systems that insure the technical competency of personnel within the business unit. Provide corporate personnel with necessary information to document the progress of the laboratory. Administer corporate human resource programs relating to employee recruitment and retention, compensation, training and development, equal employment opportunity, performance appraisal, and employment record documentation. Coordinate and implement appropriate research and special projects within the business unit. Responsibility and authority to cease specific analyses whenever evidence from the quality system indicates the process is not in control and the quality of the results to be submitted to the client is compromised as a result of the non-conformances. Develop and maintain expertise in food science and technology, and related technologies through available scientific literature and by contributing to scientific publications and presentations. Maintain knowledge of Laboratory Information Management System (LIMS) that is required to complete job responsibilities. Ensure that employees obtain knowledge of LIMS sufficient to perform job responsibilities. Institute and maintain systems to monitor and verify related LIMS training. Support corporate quality and continuous improvement process. Active