Stryker Compliance Informatics Manager in Kalamazoo, Michigan

Serves as a member of the Corporate Compliance leadership team and is viewed as an Inter-Divisional resource. Responsible for the effective planning and timely completion of tasks and responsibilities which support ethical and compliance business practices within scope of role. These responsibilities may encompass a broad range of areas related to compliance to include, but not be limited to: the application of laws and guidance to many unique business activities and development/implementation of corporate and divisional policies and/or procedures. May support the broader compliance group as a subject matter expert or inter-divisional project leader in one or more key areas, such as: transparency, training, communications, health care professional interactions, grants and donations, indirect sales channels, issues/investigations, high risk third party vendors, risk management, and auditing and monitoring. Makes decisions of minimal to moderate impact and exercises independent judgment.

Essential Duties & Responsibilities:

  • Responsible for developing strong relationships throughout area of responsibility to foster an advisory or collaborative approach to proactive compliance

  • Responsible for managing and supporting the implementation of compliance program plans, tasks and initiatives to ensure push-down throughout the organization

  • Maintains current working knowledge of current and emerging laws and regulations, and periodically reviews and updates standards relating to compliance. These include, but are not limited to our Corporate Policies and Procedures, industry trends and guidance on country, state/provincial or local laws

  • Makes recommendations to compliance leadership with regard to the development or revision of existing policies, procedures or systems to attain high levels of performance and build competitive advantage and that drives consistency

  • Incorporates department operating principles into all activities.

  • May be responsible for the recruitment, selection, training and on-going performance management of one or more direct employees (associate manager and below)

  • One of the main points of contact, including support and training, for the user community of compliance informatics systems, compliance system vendors, and associated service providers

  • Analyze user requests and Information Services (“IS”) / vendor requirements to develop and recommend effective solutions that meet the needs of both groups. In collaboration with key stakeholders, including IS, is primarily responsible to ensure effective compliance informatics system design, build, repair and maintenance by accurately capturing and documenting: specific system design and functionality that supports global applications and that promote consistent usage and processes; description and evaluation of enhancement requests, including business requirements and disposition, i.e., declined to pursue, implemented enhancement; Effective end user security practices

  • Participates as assigned in drafting and revising policies, procedures and work instructions that are a foundational element to a compliance informatics system

  • Ensure widely accepted application management standards are implemented that support efficient and effective informatics systems functionality, operate 24/7/365 as appropriate; vendor supported applications function as designed and the vendor delivers products and services as detailed in contracts, statements of work, etc.

  • Incorporate knowledge of regulations, our policies and ethical standards when developing new systems and system enhancements or revisions

  • Provide direction and support to global compliance informatics system administrators to effectively implement and maintain specific system functionality at their locations

  • Develop and present relevant metrics for internal use to track performance of the systems and service delivery to the identified user groups and identify opportunities for improvement

  • Monitoring and reporting

  • Develop and present relevant compliance / system metrics for internal and external audiences

  • Support group and division compliance programs in reporting requirements

  • Administer shared governance, including oversight committees, as applicable

  • Facilitate consensus on committee charter

  • Assist with managing action items

  • Evaluate enhancement requests and provide recommendations regarding whether to proceed or decline the enhancement request

  • Present information to the committee that is well organized and that effectively communicates system needs and / or recommendations for actions

  • Perform related work as assigned by the Director, Legal and Compliance Informatics

Education & Special Training:

  • Undergraduate Degree required, Graduate Degree preferred.

Qualifications & Experience:

  • Minimum of 5-10 years professional experience, required

  • Demonstrates professional demeanor and is perceived as competent with well-developed conflict management skills and developing business acumen and good judgment

  • Demonstrates ability to proactively manage and support change in a dynamic environment

  • Demonstrated ability to educate and empower others

  • Demonstrated communication and presentation skills

  • Work is well planned and completed in a timely and thorough manner with minimal rework

  • Well-developed ability to show discretion and maintain confidentiality

  • Developed ability to budget with high degree of accuracy and expense management

  • Able to work with minimal supervision and instruction of more experienced staff

  • Demonstrates solid ability to assess, plan and execute

  • Demonstrates solid management and developing leadership skills

  • Possesses and applies comprehensive strategic and advanced knowledge skills/abilities and understanding of law, policy, procedure and business application

  • Demonstrates well-developed ability to anticipate impact and proactively take initiative to engage others outside of immediate team

Work From Home: Yes

Travel Percentage: Up to 25%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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