BD (Becton, Dickinson and Company) Sales & Marketing Assistant in Johannesburg, South Africa

Job Description Summary

Reporting to the Business Manager MDS, Africa, the Sales & Marketing Assistant is responsible to support the business in the facilitation of customer orders and in particular co-ordination between the end user, the distributors and the warehouse.

Job Description

KEY RESPONSIBILITIES

  • Creating & Tracking Sales Dashboard by Key Account and Channel (Business Analytics)

  • Creating Performance Dashboards IMS/Impact Rx

  • Assist with Demand Planning and stock management

  • Assisting with Tender management process

  • Confirm Pricing on orders before sending to Europe for Processing.

  • Create and/or update Pricing Files and confirming prices with customers and Europe.

  • Process Orders and create Quotes to various customers through email, fax and telephone.

  • Liaise with distributors/customers on daily basis with product queries, prices, orders deliveries. Follow up on orders placed.

  • Liaise with customer service in Europe with regards to what is in planning, what still needs to be invoiced/shipped, back orders etc.

  • Handle all related customers service queries.

  • Ensure documents are filed and department expenditure is tracked.

  • Sales and Marketing Support. Utilizing systems such as Cognos to generate sales reports as well as UTI client zone stock management systems.

  • Make local and international travel arrangements, including ticket issuing, arranging visa application forms, preparing invitation and employment letters and arranging all ground bookings for our international delegates.

  • Organizing conferences and meetings both locally and internationally when needed. This includes liaising with conference facilities for Venue, Accommodation, Pick ups, Restaurants etc.

  • Support other businesses when needed. Support Switch board. General office administration support.

EDUCATION AND QUALIFICATIONS

A Bachelor’s degree preferable in customer service, marketing or administration disciplines or commensurate work experience, preferable in marketing or administration roles. However other administrative / business related qualification would be considered, dependent upon professional experience.

PROFESSIONAL SKILLS AND EXPERIENCE

  • Graduate / Post Graduate degree specializing in Marketing

  • 0-2 years experience in the role of administration or Sales and Marketing Support.

  • Be able to demonstrate proven success in development of advanced spreadsheets.

  • Experience in first line customer contact.

  • Experience within the medical devices and/or pharmaceutical environment.

  • Experience in working for an international company with European reporting systems will be an advantage.

  • Experience in arranging meetings/conferences and events and making travel arrangements

  • Experience with MS Office and Advanced PowerPoint and Excel skills required

REQUIRED SKILLS

  • Well developed Organizational ability

  • Innovation and the ability to work with little supervision.

  • Pleasant disposition with strong follow-up skills.

  • Ability to build relationships with internal and external customers.

  • Flexibility and adaptability in changing environments

  • Ability to work in a team and independently

  • Excellent influencing skills.

  • Learning Agility

  • Accepts personal responsibility, is a trust worthy team player and has high ethical values.

  • Excellent interpersonal and communication skills (written and verbal)

  • Customer focused, with attention to detail.

  • Strong systems thinking and process driven person.

  • Must be deadline driven and ability to work under pressure

  • Working knowledge of AS400 will be advantageous

  • Ability to handle diverse cultures and people

  • Shows commitment to development

  • Self-motivated and highly driven

  • International outlook and cultural sensitivity

  • Accuracy and attention to detail

  • Time Management

OTHER REQUIREMENTS

  • Fluency in English (spoken and written).

  • Maintain orderly filling systems

Primary Work Location

ZAF Johannesburg - Woodlands Dr

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.