JPMorgan Chase Program Manager- Global Resiliency in Jersey City, New Jersey
Directs and manages large multiple complex initiatives with an advanced knowledge and skill set of the following:
Agile Principles and Mindset , willing to explore, embrace, and apply agile principles and mindset within the context of the program teams and organization.
Advocate for agile principles by demonstrating those principles and values
Ensure that the team has a common understanding of agile principles
Encourage emergent and servant leadership in order to make seamless improvements, foster self-organization, and empowerment
Value-Driven Delivery by delivering valuable results by producing high-value increments for review, early and often, based on stakeholder priorities.
Define positive value by participating in Epic Segmentations, validating Epic alignment, and planning releases/deployments based on Minimal Viable Product (MVP)
A focus on risk by incorporating value producing and risk reducing work into the backlog
Collaborate with stakeholders and perform frequent reviews and maintenance to compliment Scrum ceremonies
Stakeholder Engagement by engaging interested parties by building a trusting environment that aligns their needs and expectations while balancing their requests with an understanding of the cost/effort involved.
Promote participation and collaboration for effective and informed decision making
Establish and execute any requisite product
Team Performance creating and contributing to an environment of trust, learning, collaboration, and conflict resolution that promotes team self-organization, enhances relationships among team members, and cultivates a culture of high performance.
Ensure processes are defined to create cohesiveness and a commitment to shared outcomes
Encourage members to become generalist while continuing to deepen knowledge and experience to assist in creating high-performing cross-functional teams
Foster close communication with members and product owners/stakeholders
Encourage self-measurements of the team’s velocity to gain a better understanding of their capacity therefore creating more accurate forecasts.
Adaptive Planning by producing and maintaining an evolving plan, from discovery to closure, based on goals, values, risks, constraints, stakeholder feedback, and review findings
Ensure planning is occurring at multiple levels (strategic, release,) at the appropriate level of detail
Ensure planning activities are visible and transparent in order to set and manage stakeholder expectations
Problem Detection and Resolution by continuously identifying problems, impediments, and risks; prioritize and resolve in a timely manner; monitor and communicate the problem resolution status; and implement process improvements to prevent them from occurring again.
Maintain a visible, monitored, and prioritized list of risks and issues in order to escalate accountability, encourage action, and track ownership and resolution status.
Communicate status of risks and issues by maintaining risk list and incorporating activities into backlog of work in order to provide transparency .
Continuous Improvement (Product, Process, People) by c ontinuously improve the quality, effectiveness, and value of the product, the process, and the team
Contribute to improving team processes by participating in retrospectives and improvement experiments in order to continually enhance the effectiveness of the team, program, and organization.
Challenge existing process elements by performing a value stream analysis and removing waste in order to increase individual efficiency and team effectiveness.
Dependency management and coordination when managing multiple projects that impact multiple products
Partner with the various product owners / area product owners to facilitate the alignment of priorities are set appropriately.
Accountable for program execution and delivery across all lines of Business Channels
Financial Management and Business Value
Assist product owner with business case objectives and benefits tracking ensuring efforts meet those objectives and benefits
Minimum of 15+ years of professional experience participating, managing and/or directing large, complex technology initiatives
10+ years experience in large-scale financial services technology implementations
Demonstrated expertise with Agile Methodologies
Proven experience managing complex, multiple initiatives simultaneously for technology
Ability to work well in a high-pressure and dynamic environment, to develop strong client relationships and manage by influence
Ability to think out of the box and on their feet very quickly
Demonstrated ability to work across disparate organizational boundaries to accomplish common objective, including the appropriate escalations in the organization to ensure timely delivery
Repeated, demonstrated history of delivering technology projects through the entire lifecycle on-time and on-budget
Ability to maintain a calm, professional personable demeanor and have excellent skills in the following areas: budget management, communications, team building, and consensus building
Adept at developing presentations and delivering to senior management
Strong analytical skills and ability to foresee and manage risk
Must be able to demonstrate advanced excel skills (vlookups, pivot tables)
JPMorgan Chase offer an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.