JPMorgan Chase Program Manager- Global Resiliency in Jersey City, New Jersey

Directs and manages large multiple complex initiatives with an advanced knowledge and skill set of the following:

  • Agile Principles and Mindset , willing to explore, embrace, and apply agile principles and mindset within the context of the program teams and organization.

  • Advocate for agile principles by demonstrating those principles and values

  • Ensure that the team has a common understanding of agile principles

  • Encourage emergent and servant leadership in order to make seamless improvements, foster self-organization, and empowerment

  • Value-Driven Delivery by delivering valuable results by producing high-value increments for review, early and often, based on stakeholder priorities.

  • Define positive value by participating in Epic Segmentations, validating Epic alignment, and planning releases/deployments based on Minimal Viable Product (MVP)

  • A focus on risk by incorporating value producing and risk reducing work into the backlog

  • Collaborate with stakeholders and perform frequent reviews and maintenance to compliment Scrum ceremonies

  • Stakeholder Engagement by engaging interested parties by building a trusting environment that aligns their needs and expectations while balancing their requests with an understanding of the cost/effort involved.

  • Promote participation and collaboration for effective and informed decision making

  • Establish and execute any requisite product

  • Team Performance creating and contributing to an environment of trust, learning, collaboration, and conflict resolution that promotes team self-organization, enhances relationships among team members, and cultivates a culture of high performance.

  • Ensure processes are defined to create cohesiveness and a commitment to shared outcomes

  • Encourage members to become generalist while continuing to deepen knowledge and experience to assist in creating high-performing cross-functional teams

  • Foster close communication with members and product owners/stakeholders

  • Encourage self-measurements of the team’s velocity to gain a better understanding of their capacity therefore creating more accurate forecasts.

  • Adaptive Planning by producing and maintaining an evolving plan, from discovery to closure, based on goals, values, risks, constraints, stakeholder feedback, and review findings

  • Ensure planning is occurring at multiple levels (strategic, release,) at the appropriate level of detail

  • Ensure planning activities are visible and transparent in order to set and manage stakeholder expectations

  • Problem Detection and Resolution by continuously identifying problems, impediments, and risks; prioritize and resolve in a timely manner; monitor and communicate the problem resolution status; and implement process improvements to prevent them from occurring again.

  • Maintain a visible, monitored, and prioritized list of risks and issues in order to escalate accountability, encourage action, and track ownership and resolution status.

  • Communicate status of risks and issues by maintaining risk list and incorporating activities into backlog of work in order to provide transparency .

  • Continuous Improvement (Product, Process, People) by c ontinuously improve the quality, effectiveness, and value of the product, the process, and the team

  • Contribute to improving team processes by participating in retrospectives and improvement experiments in order to continually enhance the effectiveness of the team, program, and organization.

  • Challenge existing process elements by performing a value stream analysis and removing waste in order to increase individual efficiency and team effectiveness.

  • Dependency management and coordination when managing multiple projects that impact multiple products

  • Partner with the various product owners / area product owners to facilitate the alignment of priorities are set appropriately.

  • Accountable for program execution and delivery across all lines of Business Channels

  • Financial Management and Business Value

  • Assist product owner with business case objectives and benefits tracking ensuring efforts meet those objectives and benefits

  • Minimum of 15+ years of professional experience participating, managing and/or directing large, complex technology initiatives

  • 10+ years experience in large-scale financial services technology implementations

  • Demonstrated expertise with Agile Methodologies

  • Proven experience managing complex, multiple initiatives simultaneously for technology

  • Ability to work well in a high-pressure and dynamic environment, to develop strong client relationships and manage by influence

  • Ability to think out of the box and on their feet very quickly

  • Demonstrated ability to work across disparate organizational boundaries to accomplish common objective, including the appropriate escalations in the organization to ensure timely delivery

  • Repeated, demonstrated history of delivering technology projects through the entire lifecycle on-time and on-budget

  • Ability to maintain a calm, professional personable demeanor and have excellent skills in the following areas: budget management, communications, team building, and consensus building

  • Adept at developing presentations and delivering to senior management

  • Strong analytical skills and ability to foresee and manage risk

  • Must be able to demonstrate advanced excel skills (vlookups, pivot tables)

JPMorgan Chase offer an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.