TIAA Bank IT Project Manager in JACKSONVILLE, Florida

IT Project Manager

Location: United States, Florida, Jacksonville

Field: Technology


Post Date: 1 day ago

Company Overview

As a part of TIAA’s Retail & Institutional Financial Services business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.


IT Project Managers are responsible for the coordination and completion of projects within the information technology department.


  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of projects

  • Builds and maintains working relationships with team members, vendors, and other departments involved in projects

  • Demonstrates innovation when evaluating the business implications of technology solutions

  • Serves as primary contact and technical advisor to clients

  • Prepares reports for upper management regarding status of projects and communicates changes to project team members to ensure proper executions and escalations

  • Tracks and reports project hours and expenses, as well as drafts and manages budgets

  • Relies on extensive understanding of project management concepts, practices and procedures

  • Manages and obtains overall project approvals

  • Delegates, tracks and ensures completion of project tasks

  • Coordinates all resources and stakeholders to ensure completion of projects

  • Directs the overall strategic direction of projects

  • Organizes and optimizes resources

  • Assesses risk and determines appropriate actions to mitigate them

  • Monitors project progress and determines actions needed to ensure completion

  • Understands the business needs, processes, nomenclature and concepts to develop clear and thorough project plans

  • Reviews deliverables


  • Superior leadership abilities including ability to share knowledge, resolve conflict and create consensus

  • Strong ability to take ownership of assigned tasks and responsibilities, and appropriately prioritize

  • Excellent strategic project planning skills

  • Excellent and logical, clear and concise written and verbal communication skills

  • Must display the highest level of critical thinking in order to weigh alternatives and present solutions that are consistent with the business strategy

  • Knowledge of the Information Technology field and computer systems

  • Excellent organizational and interpersonal skills

  • Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions

  • Must display initiative, ability to work independently and be able to use extensive independent judgment

  • Ability to work seamlessly within a team as well as manage individual tasks

  • Ability to react quickly to a fast paced, rapidly changing environment


  • Bachelor’s degree required or equivalent experience as defined below

  • Bachelor’s degree holders must possess a minimum of 6+ years of experience as a Business Analyst or Project Manager with at least 3 years as a Project Manager. Non degree holders must possess a minimum of 10+ years of relevant experience

  • Proven track record overseeing all aspects of large scale projects including planning, requirements gathering, resource allocation and budget

  • Proven experience leading cross-functional teams across many areas and business units

  • Project Management certification preferred

  • Experience with both PMLC/SDLC methodologies

  • Experience with both Waterfall and Iterative release planning

  • Experience with project management of Web applications

  • Adheres to Audit and Governance deliverables

  • Experience with Metric data preferred

  • Experience with Project Management of Oracle Financials eBusiness suite

  • Experience with Capacity planning and tracking

  • Experience in the financial services industry preferred

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1717581