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House of Blues Box Office Representative (Five Points Amphitheater - Irvine, CA) in Irvine, California

Job Summary:

Position Title: Box Office Representative

Location: Five Points Amphitheater (Irvine, CA)

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

The Box Office Representative will interact with customers to sell tickets to guests, hand out will call tickets, and handle any ticketing issues that may arise. Box Office Representatives also work in the lawn chair stands renting lawn chairs to patrons attending the various concerts.

Job Functions:

  • Sell concert tickets to patrons at events.

  • Greet guests attending events.

  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

  • Help guests with tickets when tickets don't scan at the gates and/or guests have issues locating their tickets on their mobile devices

  • Maintain order and ensure adherence to safety rules.

  • Refuse admittance to undesirable persons or persons without tickets or passes.

  • Settle seating disputes or help solve other guest concerns.

  • Handle cash and credit card transactions according to Live Nation's audit guidelines

  • Balance out at the end of each shift with the box office supervisor

  • Work in lawn chair stands collecting money for lawn chair rentals and balance out at the end of each shift with the box office supervisor

Qualifications:

  • High School Diploma or equivalent

  • Prior cash handling experience

  • Ticketmaster experience is strongly encouraged

  • At least 2 years in Customer Service and communications

  • Strong strategic thinking and creative problem solving skills

  • Excellent verbal, written and interpersonal communication skills

  • Acute sense of judgment, tact and diplomacy

  • A strong-sense of teamwork and ability to execute programs

  • Excellent verbal and written communication skills

    • Position requires sitting for periods at a time and walking both inside and outside the box office

If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal/to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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