Randstad Customer Service in Independence, Ohio

Customer Service

job details:

  • location:Independence, OH

  • salary:$13 per hour

  • date posted:Friday, December 7, 2018

  • experience:Entry Level

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_711942

  • questions:jason.suggs@randstadusa.com330-922-3094

job description

Customer Service

Our client in Seven Hills, Ohio is looking to add 3 customer service reps to their team for a special 3 month project. If you are organized and have previous customer service experience, we want to talk to you! Position is looking to start 12/26/18.

Salary: $13

3 Shifts:

8:00 AM - 5:00 PM

9:00 AM - 6:00 PM

10:30 AM - 7:00 PM

Responsibilities:

  • Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.

  • Educates and informs the customer by telephone, written correspondence and/or claims system about the documentation required to process a claim, required time frames, payment information and claim status.

  • Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.

  • Directs customer calls to the correct person at all locations.

  • Participates in and maintains a quality service culture within the Customer Service Team

Skills:

  • Good customer service skills

  • Excellent oral and written communication, including presentation skills

  • Organized

  • Good interpersonal skills

Education:

High School

Experience:

Entry Level

Qualifications:

  • Familiar with Microsoft Office

  • HS diploma

  • 1 year of customer service experience

Apply today, interview tomorrow for the opportunity to grow with a great company while developing your Customer Service experience! Our client is looking to hire immediately. Interested applicants please send a copy of your resume to Jason at jason.suggs@randstadusa.com, or call (330) 922-3094 for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.