Perspecta IT Specialist Mid in Honolulu, Hawaii

Description

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work. We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves—to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta’s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let’s make an impact together.

Perspecta has an immediate need in our US Public Sector group for an IT Specialist Mid position located in Honolulu, HI.

  • Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for company and for customers.

  • Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.

  • Escalation Management: identify potential escalations and alert management proactively.

  • Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.

  • Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/company Information Technology infrastructure needs within area(s) of technical responsibility.

  • Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.

  • Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.

  • Solution Design: Apply company solutions to meet moderately complex customer and/or trade/companyIT infrastructure needs within area(s) of technical responsibility.

  • Quality: Provide continual improvement recommendations/direction setting advice within work team.

  • Project Management: Participate in customer and internal projects, including transformation. Lead projects from own responsibility area.

  • Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user’s needs within defined parameters.

  • Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for:

  • May provide leadership for small customer(s) or provide input for larger customer(s)

  • Sub-region or region

Qualifications

Education and Experience Required:

Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in work field. Typically 2-5 years of relevant experience

Knowledge and Skills Required:

Typical skills include:

  • Understanding of technology in direct responsibility

  • (developing) General understanding of related technologies

  • Customer Service

  • General Project Management

  • (developing) Customer/Vendor Management

  • (developing) Business Analysis

  • (developing) General Financial Management

Job: Services

Primary Location: United States-Hawaii-Honolulu

Schedule Full-time

Shift Day Job

Travel No

EEO Tagline Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories

Req ID: 1686615