McCain Foods Planning Coordinator in Hartland, New Brunswick

Planning Coordinator

Company Day & Ross Freight

Job Description The Day & Ross Transportation Group is currently seeking a full-time Planning Coordinator for our Freight division in Hartland, NB.

With a focus on quality customer service that extends to our valued employees, Day & Ross has been continuously recognized as an honored recipient of Canada’s Best Managed Companies since 2005. We offer our full-time employees a generous Benefits package and a company matched Pension plan.

Day & Ross Freight is committed to an exceptional customer experience. We achieve this by being: authentic, committed, caring, trusted, and enthusiastic.

The Planning Coordinator works collaboratively with Planners to ensure the safe, on-time, and efficient movement of loads and trucks while minimizing empty miles and wait times within a designated group of drivers.

To be successful in this role, you will exceptionally complete the following (not an exhaustive list of responsibilities):

  • Communicate with assigned fleet of drivers over phone and satellite

  • Support the Planners in assigning and lining up loads and deliveries including preplans based on Broker information

  • Assist in monitoring scheduled runs to ensure they are on-time; advise Brokers, Customer Service, and/or Planners and Truckload Administrators in relevant regions of any changes

  • Participate in identifying trucks as they arrive at deliveries or terminals that have not already received a preplan

  • Update terminal power board to ensure accuracy

  • Ensure drivers follow company procedures including, Bills of Lading, Proofs of Delivery

  • Monitor broker and drivers’ home time and vacation time, personal time in the system.

  • Advise drivers on the management of miles to ensure productivity targets are met

  • Promote driver friendly atmosphere on and off the road

  • Other related duties as may be required

To be qualified for this role, please ensure your resume clearly displays some or all of the following:

  • Education – minimum high school; a suitable combination of education and experience may also be considered.

  • Experience in transportation or operations would be an assist but not a requirement.

  • Experience using MS Outlook, Excel & Word; web based programs, AS400 would be an asset; must possess the aptitude for learning new programs

  • Strong customer service focus, relationship building skills

  • Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience

  • Exceptional judgment and decision making

  • Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly

  • Strong organizational and time management skills, including the ability to work under pressure in a fast-paced , deadline-driven setting

  • Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency

  • Ability to collaborate with others to meet customer expectations.

  • Excellent English (written/spoken) required; French is an asset

The working environment can include long periods of sitting at a desk working on a computer and on a phone.

Please apply directly on our website at or send your resume to and note the job title and location in the subject line.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.

As a federally regulated employer, The Day & Ross Transportation Group fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function Transportation Administration

Country Canada

State/Province/Region New Brunswick

City/Town Hartland