Advance Auto Parts Automotive Paint Technical Representative in Hartford, Connecticut

Automotive Paint Technical Representative

  • Job ID:264512

  • Functional Area:Field Operations

    • Location:CT - Hartford
  • Position Type:Full-Time

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class:

General Duties:

  • Provides Technical, demo and training support for all PBE stores in a designated territory.

  • Develops new prospects and interacts with existing customers to increase sales of products and/or services.

  • Responsible for increasing awareness of automotive finishes products and acquiring new customers within the territory.

  • Provides information to customers regarding available automotive finishes programs, assisting store managers with customer complaints and problems, verifying and maintaining customer inventory levels, and setting up training clinics.

  • Provides technical assistance to customers and store teammates including but not limited to, product training, product demonstrations, color match, product application, on site participation in all competitive paint conversions, and shop productivity.

Essential Functions

  • Increases sales by seeking out and calling upon potentially new customers, and by increasing market share with current customers.

  • Develops ways to increase sales with current customers by listening to and meeting current customer’s needs.

  • Keeps abreast of all competitive products and programs.

  • Completes and submits weekly customer call reports.

  • Communicates effectively with store teammates and management to improve competitive position and improve customer service levels.

  • Provides information to customers regarding available company programs to increase their sales.

  • Provides assistance to store manager regarding customer complaints or problems.

  • Researches the competition's strengths and weaknesses and uses the information to improve the company's services.

  • Provides hands on technical assistance to customers to promote the sale of PBE products. Also trouble shoots problem areas with all PBE products.

  • Completes and submits spreadsheets or other forms as needed.

Minimum Years of Related Experience:4 – 6 Years

Work Experience Required:

  • Technical knowledge of collision industry.

  • Requires hands on knowledge of painting procedures and processes.

  • Must be motivated individual, with good negotiation and persuasion skills.

  • Requires demonstrated sales, organizational, communication and time management skills.

  • Must be able to effectively use a computer to manage spreadsheets.

  • Must be at least 21 years of age with a valid driving license and a good driving record.

Preferred Experience or Skills & Abilities:

  • Bi-lingual language skills may be preferred in some areas.

Education Degree, or equivalent Experience:Associates Degree, or Equivalent experience.