Experience Inc. Jobs

Job Information

Anthem, Inc Licensed Field Social Worker-Los Angeles, CA- PS29186 in Harrisburg, Pennsylvania

Licensed Field Social Worker-Los Angeles, CA- PS29186

Location: United States

Requisition #: PS29186

Post Date: Oct 17, 2019

CareMore and Aspire Health are entering a new growth phase, as a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients and currently serve nearly 200,000 patients in 30+ states across Medicare, Medicaid, and commercial populations. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience.

As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations.

Field Social Worker - Los Angeles, CA. PS29186

Summary:

The Field Social Worker is responsible for providing supportive and medical social services to patients and their families in the home. This will include a range of tasks such as directly providing support to patients and families in the home as well as coordinating patient transition from facility to the home. The Field Social Worker assists the medical team in completing a comprehensive psycho­social assessment and subsequently establishing a patient’s plan of care in alignment with the care team. The Social Worker would establish and advocate for support services to patients and families, as well as care plans that are sensitive to the patient’s unique psychosocial needs, health status, and overall goals and values. Responsibilities will be highly varied, and appropriate candidates will be multitalented, flexible problem solvers who are eager to tackle complex problems and tasks.

Ideal candidates will have experience identifying and coordinating the needs of chronically ill patients and families as well as supporting clinicians to help them operate as efficiently as possible.

Primary duties may include, but are not limited to:

Provide in home and telephonic psychosocial assessment and supportive services to patients and families as part of an interdisciplinary team. Care coordination with the patient, family, caregivers, and other providers includes:

  • Supporting hospice consultation and transition

  • Goals of care discussions and education on treatment plan recommendations at end of life

  • Social support and transportation needs

  • Financial counseling

  • Identifying non­clinical community resources

  • Mitigating family dynamics and patient compliance issues

  • Assess, identify, and close clinical and non­clinical gaps in patient care

  • Appropriate triage and escalation of routine, urgent and emergent patient calls

  • Document social work assessments, care plans, and interventions

  • Collaboration with field-based NPs/PAs and physicians to develop and implement effective treatment plans and interventions for complex patient care issue

  • Identifying community resources and assisting patients and families in accessing those resources

  • Referral to chaplain resources when appropriate

  • Provide grief support and reassurance to patients and family members

  • Participation in weekly interdisciplinary team meetings

  • Perform miscellaneous job-related duties as assigned

Knowledge/skills/abilities:

•Regular attendance is an essential function of the job

•Prior healthcare experience serving chronically ill patients living with limited resources, and/or mental illness preferred

•Health plan, home health, or hospice experience a plus

•Telephonic case management or care coordination experience preferred

•Strong customer service orientation

•Patient, compassionate, and professional demeanor required

•Exceptional organizational skills and ability to multi­task

•Self-starter with an entrepreneurial spirit and demonstrated problem solving skills

•Strong writing, Word, Excel, and database management skills

•Extremely strong work ethic

•Experience working in a fast-growing, rapidly changing environment

•Must have reliable automobile, valid driver’s license and minimum state required liability auto insurance; Social Workers travel in personal vehicle with reimbursement for mileage.

Education and experience requirements

•Master’s degree in social work required

•LCSW preferred

•Minimum of 3 years social work experience required, preferably in a centralized care management team environment

Regulatory Requirements

Requires adherence to all internal policies, processes, and procedures ensuring compliance with customer expectations and all applicable laws and regulations for privacy, security, and social responsibility, especially HIPAA and HITRUST.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the Social Worker is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work

This is a full-time exempt position.

Travel

Travel required for Field positions

Anthem is a proud equal opportunity employer.

DirectEmployers