Experience Inc. Jobs

Job Information

AT&T Account Manager - Sr. Specialist in Gurgaon, India

We are looking for a dynamic, high-performing Account Executive with talent in sales and experience in customer service.

You will be responsible for customer interactions over the phone, by email, and/or via web-based presentations with focus on client day2/ lifecycle operations, contract retention and revenue growth. You will interact with senior sales resource on development of new business offerings, RFP management and strategic deals including Go-to-Market sales (sales with/ sales through). Other interactions, while tracking all new orders from initial receipt through implementation to billing closure, include technical operational departments, pricing teams, account support, delivery and billing functions.

Roles and Responsibilities:

We expect you to maintain professional relationship with executives and functional leaders within assigned client base; to continue expanding/ improving your technical & product knowledge by attending educational workshops and/ or reviewing professional publications; establishing personal networks and proactively reaching out to ensure client satisfaction/retention is maintained.

Key Competencies and Skills:

fluent English including proficiency in writing; excellent communication/presentation skills and ability to build relationships; organizational, time-management and workload management skills; ability to work under pressure; ability to set priorities and make decisions quickly; capable of solving complex problems; pragmatic; analytical; resourceful; self-motivated; proactive; with attention to details; strong team player with commitment and positive attitude

Education and Qualifications:

Knowledge of market research, sales and negotiating principles and CRM systems (e.g. SalesForce) is a plus.

Additional Information:

Position may require occasional travel & paid overtimes. Location: Bratislava, Slovakia OR Bangalore, India OR Gurgaon, India Work Experience: 8+ yrs Contract: Unlimited Working hours: US shifts / 5:30pm - 2:30am IST Salary from 2590 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience. PLUS 20% sales bonus, based on performance.

Recruiter for Bratislava, Slovakia: Veronika Riedlova