Kohl's Full-Time Retail Sales Associate in Grandville, Michigan

Drives sales and creates a positive experience for customers through relationships, product knowledge and operational execution. Maintain a great looking store, interact with customers on the salesfloor and utilize technology to assist in the shopping experience.

ACCOUNTABILITIES

  • “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes We Can” policy efficiently resolving customer’s questions and requests

  • Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

  • Able to learn and adapt to current technology to assist customer needs

  • Maintains fitting rooms, sales floor and work areas according to Kohl's best practices

  • Flexible and willing to cross-train and work in other areas of the store, as needed

QUALIFICATIONS

REQUIRED

  • Ability to lift 50 pounds on an occasional to frequent basis

  • Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

  • Adherence to Kohl's policy and procedures

  • Regular attendance

  • Effective verbal and written communication skills

  • Basic math and reading skills, legible handwriting and attention to detail

  • Ability to work as part of a team and interact effectively with others

PREFERRED

  • Prior retail experience

  • Comfortable with the use of technology consistently while performing the required tasks