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PDS Tech Inc Technical Representative in Grand Prairie, Texas

PDS Tech, Inc. is seeking a Technical Representative in Grand Prairie, TX.

Primary Responsibilities:

  • Utilizing various communications means performs technical support to internal departments and external customers of AHI.

  • Provides technical support to AHI regional technical representatives, service center, helicopter operators and interfaces with OEM involving product improvements and the development and maintenance of optional equipment.

  • Composes and distributes maintenance procedures, maintenance notes, and bulletins to ensure safe and cost effective operation of company products.

  • Provides information to AHI field service and to customers regarding difficulties encountered in aircraft maintenance, repair, and parts replacement.

  • Review parts replacements, cannibalizations for technical merit, and alternative solutions.

  • Provides recommendations to ensure cost effective and technically sound action in support of AHI and the U.S. fleet.

  • Provides recommendations for technical change to provide improvements in operation, safety, and operation costs.

  • Composes and issues reports to document trend problem areas.

  • Provides technical support in accident investigations for cause determination, future prevention, and operational safety.

  • Provides technical participation to support training and warranty claims review.

  • Provides information or conducts technical seminars for AHI customers.

  • Provides recommendations to Logistic Support Department for inventory control.

  • Documents customer problems & resolutions in AHI front office database (Clarify).

  • This position description is not intended to be all-inclusive and employee will also perform other tasks as assigned.

  • Accept field assignments on request (CFSR).

  • Other duties as assigned.


  1. This assignment will require almost 100% travel.


  • Requires a minimum of two years helicopter maintenance experience on the EC145 (aka BK 117 or UH-72A) and at least a total of five years on the EC145 (aka BK 117 or UH-72A) and EC135 combined.

  • Requires knowledge of helicopter engineering and maintenance including knowledge of provisioning, spares, warranty and AE business practices.

  • Requires the ability to work independently and to exercise good judgment.


  • AA degree in aircraft engineering, business administration, or related field and/or equivalent work experience.

  • A current A & P license is required.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.