FREEMAN Representative PT - Customer Support Data Quality - Grand Prairie, TX in Grand Prairie, Texas

We’re a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.

SUMMARY

Freeman is seeking a Customer Data Quality Representative who be will be responsible for the on-going process support for maintaining quality customer data records. Other responsibilities include:

  • Responsible for data entry, maintenance and accuracy, focusing on data quality and integrity.

  • Prepares and sorts source documents, and identifies and interprets data to be entered.

  • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents for resolution.

  • Verifies entered customer and account data by reviewing, correcting or deleting data; to eliminate duplication of data and makes necessary corrections to information entered.

  • Enters corrections into computer, if an error is noted.

  • Responds to inquiries from customers or company personnel regarding entered data.

  • Maintains knowledge of the business organization, systems, data and information for data quality and integrity.

EDUCATION

  • High School Diploma or GED

REQUIREMENTS

  • Minimum two (2) years of related experience and/or training

  • Working knowledge of Microsoft Office Suite

  • Ability to type 40 wpm or 6000 KSPH with 95% accuracy

PREFERRED

  • Proficiency with Microsoft Excel at an intermediate level

  • Associates Degree

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.