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SSP America Server - Gen Mitchell International Airport in Gen Mitchell International Airport - Milwaukee, Wisconsin

SSP America in the Milwaukee Mitchell Airport is NOW HIRING Full and Part Time Servers for Nonna Bartolotta.

We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place.

To create a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all food and beverage items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.

  • Understand that our guest is out #1 priority.

  • Greet all guests and escort them to their table.

  • Present guests with menus, answer questions and offer suggestions regarding food, beverages, and services of the facility.

  • Accurately write down orders on check and input into the POS system.

  • Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee before serving to the guest.

  • Observe guests to anticipate their needs and respond to any additional requests.

  • Clear all dishes away from table and ensure guest makes payment.

  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments or refer guest to cashier (where applicable).

  • Clear and reset all counters or tables at the conclusion of each course.

  • Sweep, mop, and re-stock items in the restaurant and wipe down assigned workstations.

  • Other duties as assigned.

  • 6 months experience working in a full service environment is essential.

  • Must have weekend availability

  • High school diploma preferred.

  • Verbal and written communication is essential. Must be able to read, speak, and understand the English language in order to communicate with guests and take orders.

  • Experience in dealing with problems involving customer service.

  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges.

  • Ability to remember, recite, and promote the variety of menu items.

  • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.

  • Ability to stand and work in confined spaces for long periods of time.

EOE/F/M/V/D

  • 6 months experience working in a full service environment is essential.

  • Must have weekend availability

  • High school diploma preferred.

  • Verbal and written communication is essential. Must be able to read, speak, and understand the English language in order to communicate with guests and take orders.

  • Experience in dealing with problems involving customer service.

  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges.

  • Ability to remember, recite, and promote the variety of menu items.

  • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.

  • Ability to stand and work in confined spaces for long periods of time.

EOE/F/M/V/D

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