General Electric Sr Application Operations Engineer in Gebze, Turkey
Role Summary:Responsibility for supporting and maintaining multiple user and customer-facing applications and related data processing platforms and services. The Applications Operations Engineer role owns the overall support process and activities for multiple user and customer facing applications. Owns and is accountable for Application and platform SLA’s against operational commitments, effectively balancing different, competing objectives.
Essential Responsibilities:Owns and/or shares accountability for ensuring compliance with all application policies including HPA, security and infrastructure across all applications and platforms within scope.
Leads application monitoring and reporting leveraging a consistent tool and approach across multiple applications. Leads complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team, internal supporting organizations and Application Operations coworkers when appropriate.
Leads and is accountable for pertinent contingent workers access and work prioritization.
Proactively identifies and removes obstacles or barriers on behalf of the team.
Demonstrates mastery of the intricacies of interactions and dynamics in Agile teams.
Uses disciplined approaches to monitor application platform and service progress via effective information dashboards for operational metrics, defect, quality, change control, and compliance.
Uses data, practical knowledge and innovative insights to drive timely decisions, determine appropriate courses of action, and forecast future needs while managing risk and uncertainty for the team.
Beyond driving day-to-day operational tempos and rigor, contributes to strategic business rhythms including Application Architecture and Road maps for the coming year. Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement to facilitate appropriate application upgrades and enhancements.
Navigates through ambiguity, prioritizes conflicting asks and shows ability to adapt to changing priorities.
Demonstrates skills in collaborating with different stakeholders, influencing decisions and an ability to take strategic view.
Qualifications/Requirements:Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)
A minimum of 5 years of professional experience OR Master’s degree with 3 year experience in Application/Product operations and maintainability domain in Software Engineering.
Excellent interpersonal, communication, presentation and facilitation skills
Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources; has experience --working with others on a global basis
Flexible and available approach to working in a changing environment
A clear understanding of cloud service and deployment models
Experience with cloud migrations especially for Microsoft Azure
Desired Characteristics:Software engineering development or support experience especially using C++/C#
Experience with creating and maintaining automated build tools
Experience on hyper-v, powershell, Microsoft Active Directory and nimble storage
Experience on code quality platforms like SonarQube
About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.comAdditional Locations:Turkey;Gebze;
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