Light Wave Dental Dental Assistant II in Gastonia, North Carolina
The Dental Assistant's primary responsibilities are to provide the patient with quality care and to provide the doctor with quality assistance on patient procedures. The Dental Assistant has direct responsibility for patient's excellent experience and the patient retention while in the chair.
Assist the doctor with all dental procedures including but not limited to, take directions from doctor, anticipate doctor's needs, performing patient oral evaluations, take, develop and mount accurate and high-quality X-rays, various laboratory duties including provisional.
Perform efficient and accurate procedures to help maintain doctor's schedule and patient flow; create "no patient wait time;" maintain time flexibility for patient; be present, engaged, ready to work at all assigned shift times.
Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart
Maintain patient confidentiality through HIPAA compliance
Follow OSHA and company safety policies and procedures
Promote and market the company's services, retail products and doctors to patients as well as educate patients and address their questions and/or concerns
Verify patient health history (basic health review, medications, understanding impact with dentistry) and document appropriately in patient's chart.
Complete checklists as assigned.
Clean and prepare operatory per company procedures prior to patient appointment
Sterilize equipment and operatories per OSHA guidelines
Assist staff in scheduling patients' follow up visits
Create all NEA's as necessary for all work done by the end of the day.
Assist with cleaning of front office areas as needed.
Follow up with labs to ensure quality and timely products
Track incoming and outgoing lab cases with staff
Assist hygienist(s) as requested
Monitor level of dental supplies and order as assigned by Office Leader using approved formulary.
Other duties apply.
Key Performance Indicators include but are not limited to:
New patient hygiene reappointment 85%
Production per visit 700+
Same-day production 3500/week
Two years experience chairside
Current radiography certification
Dental Assistant certification as required by state
Maintain annual OSHA, HIPAA and Infection Control training as required by law
Experience in a professional environment with direct patient contact preferred
Current certification in cardiopulmonary resuscitation preferred
Current certification to monitor Nitrous Oxide/Oxygen Analgesia
We offer a great benefits package to include health and dental benefits, 401K, holiday pay and vacation.