Thrivas Entry-Level Customer Service Rep in Gainesville, Florida
Entry-Level Customer Service Rep
Posted 4 days ago
Thrivas Staffing Agency
Distribution company is currently hiring a Customer Service Representative. This is an entry level position. The company will provide paid training. Office hours are Monday through Friday from 8:30 a.m. until 5:30 p.m. The company will provide benefits after successful completion of 90 day probationary period.
This is an entry level position within the customer service department. There is advancement opportunity to individuals who are motivated, hardworking and reliable. Paid training is provided that will discuss basic phone etiquette when answering customer calls, security compliance and account management. You must have basic computer skills.
The Customer Service Representative is responsible for answering inbound calls regarding orders, shipment and delivery. Verify account information, research request and perform data entry and update changes to accounts. Transfer calls to billing department for payment and work closely with internal departments to troubleshoot issues.
Requirements Enjoy helping people Basic computer skills Basic typing and keyboard skills