Arkansas Department of Workforce Services Teller (Full-Time) Charleston Branch in FT SMITH, Arkansas

This job was posted by : For more information, please see: Applicant apply on web site./ High school diploma or equivalent required; 6 months customer service experience.* Branch hours of operation are from 7:00 a.m. - 6:00 p.m., Monday -Friday, and Saturday from 9:00 a.m. to 2:00 p.m. Positions will require the ability to work weekend hours.*POSITION SUMMARY: Assist customers with bank transactions in accordance with approved policies and procedures, balance transactions daily and provide excellent customer service.*ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.*Essential Functions Statement(s) Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.* Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customers' transactions into computers to record transactions and issue computer-generated receipts.* Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines with a high level of accuracy.* Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.* Order a supply of cash to meet daily needs.* Prepare and verify Cashier's Checks and Traveler's Checks.* Perform clerical tasks such as typing, filing, and microfilm photography.* Transact deposit and check cashing business for customers according to bank policies and procedures.* Accurate utilization of the teller system and computer system.* Regular use of fax, copier, currency counter, changer, coin counter and scanner.* Explain, promote, and cross sell bank products and services.* Balancing of ATM.* Accept loan payments.* Respond promptly to customer requests, problems and needs.* Handle customer transactions efficiently and accurately.* Adhere to written bank policies and procedures as directed.* Maintain good punctuality and attendance to work.*POSITION QUALIFICATIONS Competency Statement(s) Customer Oriented - Ability to take care of the customers' needs while following company procedures.* Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.* Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.* Relationship Building - Ability to effectively build relationships with customers and co-workers.* Accuracy - Ability to perform work accurately and thoroughly.* Reliability - The trait of being dependable and trustworthy.* Responsible - Ability to be held accountable or answerable for one's conduct.* Adaptability - Ability to adapt to change in the workplace.*PHYSICAL DEMANDSPhysical Demands Stand C (Constantly) Walk F (Frequently) Sit F (Frequently) Handling / Fingering C (Constantly) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally)Lift/Carry 10 lbs or less F (Frequently) 11-20 lbs F (Frequently) 21-50 lbs F (Frequently) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable)Push/Pull 12 lbs or less F (Frequently) 13-25 lbs F (Frequently) 26-40 lbs F (Frequently) 41-100 lbs F (Frequently)N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)Other Physical Requirements Vision (Near, Distance, Peripheral, Depth Perception) Sense of Sound (Must be able to hear customers and staff talk, hear alarms, etc)WORK ENVIRONMENT An office environment in a controlled atmosphere building*** Pay not disclosed, will be discussed at time of interview.***