Acadia Healthcare Business Office Coordinator in Ft. Myers, Florida
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages monthly assigned aging/book of outstanding accounts receivable according to the company's policies and procedures.
Manages daily tracking and reporting in Excel according to the company's policies and procedures.
Reviews correspondence pertaining to denied bills and chooses appropriate course of action to resolve issues leading to denial.
Analyze and interpret accounts regarding charges, payments and balances according to the company's policies and procedures.
Manages bill/claim follow-up by phone, payer website, clearing house and/or email for aged account balances as necessary.
Updates patient/carrier/employer account files as needed according the company's policies and procedures.
Identifies, researches and resolves or escalates to management, as necessary issues, and/or trends related to assigned payers.
Utilizes clearing house reports and tracking to identify electronic claims submission issues.
Communicates effectively with carriers, employers, staff and management.
Completes additional projects and assignments as necessary or assigned.
Assist in submitting or resubmitting claims to payors.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of current state-specific collection guidelines related to any applicable state fee schedules.
Prefer Medicare DDE experience but not required.
Advanced Microsoft Office skills, including Excel and Outlook.
Excellent verbal, oral and written communication skills.
Requires advanced organization and time management skills.
Excellent customer service skills.
- High school diploma or equivalent required.