Acadia Healthcare Business Office Coordinator in Ft. Myers, Florida

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manages monthly assigned aging/book of outstanding accounts receivable according to the company's policies and procedures.

  • Manages daily tracking and reporting in Excel according to the company's policies and procedures.

  • Reviews correspondence pertaining to denied bills and chooses appropriate course of action to resolve issues leading to denial.

  • Analyze and interpret accounts regarding charges, payments and balances according to the company's policies and procedures.

  • Manages bill/claim follow-up by phone, payer website, clearing house and/or email for aged account balances as necessary.

  • Updates patient/carrier/employer account files as needed according the company's policies and procedures.

  • Identifies, researches and resolves or escalates to management, as necessary issues, and/or trends related to assigned payers.

  • Utilizes clearing house reports and tracking to identify electronic claims submission issues.

  • Communicates effectively with carriers, employers, staff and management.

  • Completes additional projects and assignments as necessary or assigned.

  • Assist in submitting or resubmitting claims to payors.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of current state-specific collection guidelines related to any applicable state fee schedules.

  • Prefer Medicare DDE experience but not required.

  • Advanced Microsoft Office skills, including Excel and Outlook.

  • Excellent verbal, oral and written communication skills.

  • Requires advanced organization and time management skills.

  • Excellent customer service skills.

EDUCATIONAL REQUIREMENTS

  • High school diploma or equivalent required.