RBR Technologies Transport Watch Officer in FT Meade, Maryland

OUR COMPANY

RBR-Technologies is a service disabled veteran owned small business providing services and solutions in software and web development, IT engineering, knowledge management, language and training services. RBR has a reputation amongst customers and partners alike as the company of choice when high quality and mission success are top requirements. Our success is attributed to the intelligence, dedication, and years of experience our staff comprises within many government organizations including the Intelligence Community (IC), Department of Defense (DoD), and Defense Information Systems Agency (DISA). Join RBR's winning team and use your expert network administration skills to support vital national security missions.

POSITION SUMMARY

The Transport Watch Officer will enable Command and Control (C2) of the Department of Defense Information Network (DODIN) by ensuring its overall health through 24/7 monitoring, directing, controlling, coordination, de-conflicting, synchronizing, and reporting the current connectivity status of the physical layer Transport supporting DODIN to DCC Battle Captains and DISA Current Operations senior leaders.

RESPONSIBILITIES

  • Tracking of current outages that will impact the DODIN. This includes fiber cuts, equipment failures, facility outages

  • Maintain positive knowledge of the status / restoral process of Internet Access Points (IAP), Trans-Oceanic Trunks (TOT), and high level high capacity circuits/trunks and links.

  • Provide timely reporting for all reportable outages through published reports that go up through the DCC Battle Captain to the DISA Director and other Senior Leaders.

  • Creation of network topologies and arch diagrams as needed.

  • In accordance with the contractual Service Level Agreements (SLAs), individuals must be able to conduct an initial analysis of reported outages and contact the DCC Battle Captain within 15 minutes of receipt.

  • This position is a shift work position and could require you to work Day shift, Afternoons, or Overnight, as well as, potentially weekends and/or holidays.

  • The position is also an active participant in the Contingency Support and the Emergency Readiness Group (ERG) and employees are considered emergency personnel.

REQUIREMENTS

  • Active TS/SCI security clearance.

  • Bachelor's degree in a relevant technical discipline and 6+ years of overall related experience. 4+ years of additional related years of experience is accepted in lieu of a degree.

  • Experience with various Microsoft technologies such as MS Office 2013 (Word, Excel, and PowerPoint) and SharePoint

  • Experience with system applications:

  • Global Ticket Management System (GTMS) Remedy

  • World Wide Online System(WWOLS), NCCM-R, or Telecommunications Certification Office Support System (TCOSS)

  • Good oral and written communication skills

  • Strong interpersonal, organizational and problem solving skills

Preferred Qualifications

  • Currently possess DoD 8750 certification at IAT level II, Security+ce.

  • Experience with support applications:

  • Mission Assurance Decision Support System (MADSS)

  • Integrated Network Management System (INMS)

  • Direct Connect Online (DCO)

  • SKIWEB

  • ITIL V3

  • Experience briefing Senior Leaders

BENEFITS

  • 401K (Automatic Employer Contribution)

  • Medical Insurance

  • (Multiple CareFirst BlueChoice Plans)

  • 1Employer Paid Dental and Vision Coverage

  • Short- and Long-Term Disability

  • Life Insurance

  • Accidental Death and Dismemberment Insurance

  • Paid Time Off

  • 10 Federal Holidays

  • Annual Community Outreach Entitlement

  • Bi-Annual IT Entitlement

  • Annual Cell Phone Entitlement

  • Academic Reimbursement Program

  • Certification ReimbursementProgram

  • Professional Dues Reimbursement

  • Employee/Family focused Events

  • Flexible Work Schedules

RBR is an Equal Opportunity Employer