RBR Technologies System Administrator and Operations Center Manager in FT Meade, Maryland

OUR COMPANY

RBR-Technologies is a service disabled veteran owned small business providing services and solutions in software and web development, IT engineering, knowledge management, language and training services. RBR has a reputation amongst customers and partners alike as the company of choice when high quality and mission success are top requirements. Our success is attributed to the intelligence, dedication, and years of experience our staff comprises within many government organizations including the Intelligence Community (IC), Department of Defense (DoD), and Defense Information Systems Agency (DISA). Join RBR's winning team and use your expert systems knowledge to support vital national security missions.

POSITION SUMMARY

Available at multiple skill levels, from entry level to managing teams, depending upon education, certifications, and experience

RESPONSIBILITIES

  • Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

  • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.

  • Troubleshooting and solving technical issues related to end user equipment hardware and software

  • Ensuring customer satisfaction is achieved.

REQUIREMENTS

  • Skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

  • Demonstrated ability to read and understand technical manuals and schematics

  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

  • Able to manage time and priorities effectively

  • Able to work efficiently with minimal supervision

  • Proficient in working with end-users remotely

  • Demonstrated expertise in Microsoft Windows 7 and 10

  • Familiar with Active Directory security and policies

  • Excellent analytical and problem solving skills

  • Must be able to lift 50 lbs and drive a company vehicle.

  • Required Clearance: Candidate must have a TS/SCI polygraph clearance

BENEFITS

  • 401K (Automatic Employer Contribution)

  • Medical Insurance

  • (Multiple CareFirst BlueChoice Plans)

  • Employer Paid Dental and Vision Coverage

  • Short- and Long-Term Disability

  • Life Insurance

  • Accidental Death and Dismemberment Insurance

  • Paid Time Off

  • 10 Federal Holidays

  • Annual Community Outreach Entitlement

  • Bi-Annual IT Entitlement

  • Annual Cell Phone Entitlement

  • Academic Reimbursement Program

  • Certification Reimbursement Program

  • Professional Dues Reimbursement

  • Employee/Family focused Events

  • Flexible Work Schedules

RBR is an Equal Opportunity Employer