Sodexo Inc. General Manager 1 - Multi-Service in FREMONT, California

Unit Description

Sodexo is an international organization whose mission is to "Improve the Quality of Daily Life for Everyone We Serve".

Sodexo Corporate Services North America is seeking experienced General Manager 1 - Multi-Service for a premier, client in Fremont, California

The position is for a small Catholic convent that is a retirement home for a small community of nuns. We provide three simple meals a day for them and various sit-down, catered meals during the year. Most importantly, we are looking for a person that can work closely with this senior community and provide high levels of customer support. This is a great job for just the right person who likes to communicate and has a heart for this type of service. Reporting directly to the Area General Manager, this hands-on position will supervise a team of 40 and two managers.

Our ideal candidate will have prior Environmental Service/Custodial Management and Food Service Management experience in a hospital or healthcare setting with a successful work history leading others. Seeking self-starters with excellent customer service, communication and relationship building skills.

If you have the following skills, then we would love to hear from you:

  • strong facility management

  • property management

  • multitask and manage a high volume workload

  • fleet management

  • vendor compliance

  • troubleshoot and think quickly on your feet

The ideal candidate we seek will:

  • Be proactive in meeting goals

  • Recognize the importance of effective leadership in meeting targets

  • Identify and employ new ideas that will keep the guests engaged

  • Recognize and demonstrate good communication and listening skills with clients, customers, and team members

  • Follow the principles of managing by example, to maintain contact with clients, customers, and associates

  • Promote teamwork within unit

  • Enjoy engaging with residents

  • Maintains a safe, secure, and healthy environment for our residents

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is $5 million or less in managed volume.

Key Duties

  • Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

  • Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

  • Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

  • Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

  • Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

  • Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 77698

Category General Management

Relocation Type No

Employment Status Full-Time