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Buck Buck - Junior Benefits Administrator in Fort Wayne, Indiana


Junior Benefits Administrator - HWA

BUCK - A 102-year-old firm that is JUST GETTING STARTED.

Junior Benefits Administrator - Outsourcing Practice (Virtual or Fort Wayne Office)

At Buck, our people make the difference. Founded over 100 years ago, we help deliver on the promise of tomorrow...today. Our health, wealth, technology and consulting services allow us to deliver on the MANY needs of our clients by drawing on our strength, DIVERSITY, and experiences in creating outcomes. This means we meet our clients where they are in the creation of their future while being respectfully bold in providing practical solutions to new realities. We honor our commitments and leave things better than when we started. We are a team of difference makers in global locations that have each other's backs working together as a team. What's your next move?


Junior Benefits Administrator - HWA


The Junior Benefits Administrator is responsible for the day-to-day and cyclical administration processes for our clients' health and welfare benefit plans. Key responsibilities include:

  • Perform administration functions and annual and periodic processing which adhere to established procedures (i.e. data management, payroll deduction files, etc.)

  • Support Member Contact team to investigate and resolve plan member queries

  • Work with Senior Benefits Administrator to set up working procedures and ensure all administration documents are up-to-date and meet quality standards – including administrative forms

  • Reconcile external data reporting (i.e. payroll deductions file, monthly premium reporting, etc.)

  • Monitor quality and aging of cases in the Call Management system

  • Perform user acceptance testing (i.e. client specific systems)

  • Develop and maintain checklists, procedures and plan documentation

  • Produce standard reports

  • Assist in resolving issues with third parties that affect members’ benefits coverage

  • Work with business partners to apply appropriate solutions to complex issues

  • Monitor and address quality issues as they arise


  • Intermediate proficiency in MS Office applications and essential computer functions

  • Minimum 2 years’ experience in health and welfare benefit plan administration

  • Detail oriented with strong commitment to quality

  • Strong analytical skills

  • Proven relationship building skills

  • Proactive ability to handle and manage multiple tasks simultaneously

  • Client satisfaction focus and team-oriented work style

  • Ability to remain poised, patient, empathetic, tactful and composed while handling client staff and plan member queries

  • Strong oral and written communication skills - with particular emphasis on articulation and grammar

  • High ethical standards

  • Enjoy working in a fast-paced environment


  • Post-secondary education and/or related work experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

At Buck, we’re exclusively focused on helping our clients and their people succeed together. By this, we mean we’re partnering with some of the world's most forward-thinking companies to re-envision and re-design the way that employees work and live. And we’re doing this by finding the right combination of consulting, outsourcing, and technology solutions to help our clients realize the best organizational performance for their businesses while driving positive health, wealth, and career outcomes for their people.




  • Team Player: Works well as a member of a group

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



  • Goal Completion: Inspired to perform well by the completion of tasks

  • Self-Starter: Inspired to perform without outside help



  • Bachelors or better



  • 2 years: experience in health and welfare benefit plan administration