OneMain Financial Collection Support Specialist in Fort Mill, South Carolina

Our Company

Founded over 100 years ago, OneMain is America’s premier personal finance company. Our company provides personal loans, insurance, and other related financial products to more than 2.4 million consumers in communities across the country through a network of over 1,800 branches with more than 10,000 employees. We are committed to responsible lending, regulatory compliance, and have an active program of outreach to the Investment Community.


The Collection Support Specialist performs preliminary research on unidentified payments. They use independent judgment to make surface decisions and resolve some situations. The chosen candidate will learn and perform one or more of the following functions:

  • Process attorney remittance and payments as well as research exceptions

  • Process settled / paid accounts and complete balance research

  • Process vendor invoices

  • Process incoming and returned mail

  • Place accounts that were referred for litigation with an active attorney firm

  • Complete judgment satisfactions on accounts that have been settled / paid in full

  • Analyzes customer and branch needs / requests and make determinations as to the best method of resolving those issues.

  • Provides analysis on unidentified payments, misapplied payments, as well as system rejects.

  • Communications with OneMain Financial Services Personnel (branch, headquarters, central servicing), and vendors


  • High School Diploma or GED required

  • 1 year experience in accounting, bookkeeping, cashiering or customer service

  • Proficiency in basic Microsoft Office applications (Excel, Word, and PowerPoint)

  • Consumer, Personal or Mortgage lending background would be a plus


  • OneMain offers an excellent compensation package including a competitive base pay with additional incentives and bonuses.

  • Benefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off

OneMain prides itself on internal growth opportunities through training and development as well as career growth opportunities through internal promotions. Take the first step toward a challenging and rewarding career at OneMain and apply today!

OneMain is an equal opportunity employer. Smoking is prohibited in all OneMain Offices

Want to know more? Text OneMain to 97211