hermes-microvision Field Service Engineer in Fishkill, New York

  • Provide regular preventive maintenance and system calibration to optimize the e-beam system performance.

  • Troubleshoot hardware and software issues, find root cause, and take preventive actions.

  • Coordinate on site facility and spare parts logistics with customer and internal teams.

  • Develop the best-known-method(BKM) for installation, repair, and troubleshooting.

  • Escalate urgent or difficult issues to technical support teams with an accurate problem statement. Follow up until the problem is fixed.

  • Provide weekend on-call service or shift coverage for urgent tool issues and maintain equipment up-time.


Bachelor's degree or related experience in Mechanical Engineering or Electrical Engineering.

  • Good understanding of mechanical systems. Must be hands-on to deliver high quality work.

  • Semiconductor clean room and tool maintenance experience will be a plus.

  • Being flexible and response quickly to work in a fast paced environment with minimal supervision

  • Clear and effective communication to work with customers and internal engineering teams.

  • Strong analytic and data analysis skills. A team player to share the knowledge.

This job requires occasional heavy lifting (up to 50-75 lbs)