hermes-microvision Field Service Engineer in Fishkill, New York
Provide regular preventive maintenance and system calibration to optimize the e-beam system performance.
Troubleshoot hardware and software issues, find root cause, and take preventive actions.
Coordinate on site facility and spare parts logistics with customer and internal teams.
Develop the best-known-method(BKM) for installation, repair, and troubleshooting.
Escalate urgent or difficult issues to technical support teams with an accurate problem statement. Follow up until the problem is fixed.
Provide weekend on-call service or shift coverage for urgent tool issues and maintain equipment up-time.
Bachelor's degree or related experience in Mechanical Engineering or Electrical Engineering.
Good understanding of mechanical systems. Must be hands-on to deliver high quality work.
Semiconductor clean room and tool maintenance experience will be a plus.
Being flexible and response quickly to work in a fast paced environment with minimal supervision
Clear and effective communication to work with customers and internal engineering teams.
Strong analytic and data analysis skills. A team player to share the knowledge.
This job requires occasional heavy lifting (up to 50-75 lbs)